**Principal responsibility**:- Meet the Minimum Skills Requirements as a monitor- Monitor transaction / units as per the prescribed guidelines and schedule- Assess the quality and accuracy of the ...
**Role**:Quality Manager**Timings**:Rotational Shifts (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO / Customer Service**Process**:VoiceKey Skills: Quality ...
Perform daily audit on internal system.- Provide analysis of errors and feedback to respective team.- Work with Internal Training Team to align Policy understanding of QA and moderation teams.- ...
Shangri-La Customer Engagement & Process Transformation Kuala LumpurShangri-La's Customer Engagement and Process Transformation center or (CEPT-KL), plays an integral part in supporting the ...
Working Hour- Regular Hours- Monday - Friday- Business Area- Compliance- Location- Malaysia - Kuala Lumpur- Description**Primary Objective**:- Responsible for management of team members within the ...
**About the Company**Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their ...
Role: Quality Analyst - Japanese (Native Japanese)Location: Bangkok, Thailand.**Salary**: Maximum 75,000 - 80,000 THBLanguage: Native Japanese + EnglishJoining Date: ASAPHeadcount: 5Work hours : ...
1. Minimum 3-5 years of experience performing BA functions for large scale program or initiatives in Multi National Company (MNC) 2. Demonstrate good understanding of risk management process (gross ...
1. Must have experience working on large scale projects as well as handling day-to-day operational requests from the business2. Strong project management, ability to successfully manage multiple ...
**Proposal Specialist****Kuala Lumpur, Malaysia****About Us**:Sitecore's foundation is our diverse group of passionate, smart, innovative, and collaborative individuals located across four continents ...
**RPA Developer** **-** **(**240000C0**)**- Develop and implement the innovative Robotic Process Automation(RPA) systems which includes BOTs, development tools to streamline a wide variety of ...
**About Klook**Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today ...
Senior Business Analyst at Capco Malaysia - Kuala Lumpur Company OverviewCapco is an entrepreneurial consulting business with expertise in transformation, technology, and strategy. We specialize in ...
**Job description**:**COMPANY DESCRIPTION**Configura works with parametric configuration. We develop rules-based software to draw spaces in 2D and 3D for leading companies within the commercial ...
Senior Business Analyst (Wealth Management) at Capco Malaysia - Kuala Lumpur Company OverviewCapco is an entrepreneurial consulting business with expertise in transformation, technology, and ...
**About the Company**Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their ...
Ensure on meeting daily KPIs and accountable for the success and quality of the process- Ability to learn to work with customer internal tools- Meet the Quality audit sampling & ensure the Quality ...
**POSITION: Quality Assurance Executive****SUMMARY**:Quality Assurance Executive audits interactions to measure adherence to prescribed a company's policies and processes. The analyst is a flag ...
**Responsibilities**:- Summary Monitor outbound call to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures.- Job ...
**Responsibilities**:SummaryMonitor outbound call to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures.**Job ...