Customer advocacy is at the heart of Customer Service. Hopper's Customer Service teams endeavor to automate, in order to allow customers to help themselves
Responsibility To lead the day-to-day running of the campaign. To make sure that the KPIs set by the Management for the campaign are achieved. To set deadlines
Responsibilities:Process all facility repair work request that come through the call center.Answer service requests and track, monitor and report on the status
Process all facility repair work request that come through the call center.- Answer service requests and track, monitor and report on the status of all
**Role**:Customer Service Executive**Timings**:Rotational Shifts (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO /
**Role**:Customer Service Executive**Timings**:Night Shift (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO / Customer
Responsibilities:Process all facility repair work request that come through the call center.Answer service requests and track, monitor and report on the status
Experience in the customer service field Proven track record of analytical skills Hands-on experience in quality assurance Great people skills and ability to
**Role**:Customer Service Executive**Timings**:Rotational Shifts (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO /
Nature of Business: Established Malaysian internet marketplaceLocation: Kuala LumpurWorking Days: 5 working days with a 9-hour break (24-hour rotating
**Role**:Customer Service Executive**Timings**:Night Shift (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO / Customer
**Role**:Asst. Mgr/Mgr -(NonTechnical)**Timings**:Flexible (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO / Operations
Responsibilities:Process all facility repair work request that come through the call center.Answer service requests and track, monitor and report on the status
**Position**:**Job title : Customer Service Coordinator****Location : Kuala Lumpur****Daily report : Daily report to Supervisor; Office Manager**- 24 hours
Customer Care Agent will be responsible for all the aspect of customer service activities. These include to handle overall regional product/services general
Process all facility repair work request that come through the call center.- Answer service requests and track, monitor and report on the status of all
Job Descriptions:- Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures.- Identifies and
Nature of Business: Established Malaysian internet marketplaceLocation: Kuala LumpurWorking Days: 5 working days with a 9-hour break (24-hour rotating
**Role**:Customer Service Executive**Timings**:Night Shift (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO / Customer
Job Descriptions:- Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures.- Identifies and