Call Center Agent Night Shift

You may refers below for the job description:- Available to join on 22nd April 2024 (After Raya).- Handling escalated cases by Level 1 representatives where

**Job Highlights**- Easy access by public transport - KL Sentral- Great work culture and supportive colleagues & Career growth oppo- Medical and Dental

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing

Job Descriptions:- Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures.- Identifies and

To analyse, create and resolve tickets (if applicable).- To troubleshoot and guide customers according to solution process and knowledge base to solve

1. 24 hours call center customer service coordinator;2. Dealing with customer by calls or online communication channel who is traveling over the world;3.

Overview Qualifications 1-3 years of experience in the same capacityStrong data analytics and creation of reportsExperience in automating task/reports that are

**Requirements**- Available to join immediately- Must fluent in **English & Mandarin**:- Excellent telephone etiquette (professional, confident and patient)-

We are seeking an individual to fit the role of a Customer Support Executive to join our team. The role entails working closely with our other Customer Service

**JOB TITLE : WORKFORCE MANAGEMENT (WFM) ANALYST****DIVISION : GLOBAL WORKFORCE MANAGEMENT****REPORTS TO : MANAGER, TEST HOURS MANAGEMENT****GENERAL

Nature of Business: Established Malaysian internet marketplaceLocation: Kuala LumpurWorking Days: 5 working days with a 9-hour break (24-hour rotating

**Responsibilities**:- Listen attentively to customer concerns, troubleshoot problems, and find appropriate solutions to ensure customer satisfaction.- Meet or

**Requirements**- Available to join immediately- Excellent telephone etiquette (professional, confident and patient)- Must posses at least STPM and

We are seeking an individual to fit the role of a Customer Support Executive to join our team. The role entails working closely with our other Customer Service

**Role**:Customer Service Executive**Timings**:Night Shift (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO / Customer

**Key Responsibilities**- Act as the first point of contact for the members, clients, and service providers- To ensure all the calls answered within the agreed

As the Care Line Call Center Agent, you will be responsible for performing the following tasks to the highest standards:- Actively seeking verbal feedback from

**Nature of Business**:Established online shopping platform in Malaysia**Location**: Cheras, Kuala Lumpur**Working Days**: 5 working days & 9 hours included

24 hours call center customer service coordinator;- Dealing with customer calls who is traveling over the world;- Handling complaints and inquiries

**Nature of Business**:Established online shopping platform in Malaysia**Location**: Cheras, Kuala Lumpur**Working Days**: 5 working days & 9 hours included