Manage Operations day to day activities- Ensure KPI and deliverables are met- Ensure all escalated cases and priority issues are dealt with and resolved in a
**Requirements**:- Experience in the customer service space- Proven track record of analytical skills- Hands-on experience in quality assurance- Great people
**Responsibilities**:- Learning and understanding company insurance products.- Answering calls and responding to customer complaints.- Accessing customer
**Responsibilities**:- Respond and resolve customer's problems- Ensure feedback and unresolved cases are channeled to respective departments for case
**Real Time Analyst**a. Language: Englishb. Specialization: at least 1 year Real Time Analyst experiencec. Target Onboarding Date: ASAPd. Salary Range: 4,500 -
Ensuring adherence to schedules and raising alerts in a timely manner in case of deviations as per laid out guidelines.- Act as a first point of contact for
Ensuring adherence to schedules and raising alerts in a timely manner in case of deviations as per laid out guidelines.- Act as a first point of contact for
Come and join our client's team now!What you can expect from them:- Our location is nearby shopping malls and housing area- Fun and exciting staff activities
Overview:Job Summary**If you are a person with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting
**Responsibilities**Operations Management- Support Operations Manager to ensure business KPIs are met.- Ensure all relevant communications, KPIs record, data
**Responsibilities**:**Operations Management**:- Support Operations Manager to ensure business KPIs are met.- Ensure all relevant communications, KPIs record,
If you love people, look no further! You will have an exciting opportunity to connect with wide customer base, working in one of the most reputable express
Position - Customer Service - Call Center - Inbound CallsWorking Location -Bangsar South, Kuala Lumpur- 15 minutes walking distance from/to Kerinchi LRT
**Requirements**- **Must have** at least 2 years' experience in **Contact Centre**:- Previous auditing experience an added advantage- **Mandarin Speaker** are
Job Duties Include:- Overcoming the initial objections that consumers will have.- Clearly communicate the value proposition and benefits of our platform,
As a Team Leader in Customer Service Operations, you will play a crucial role in driving the success of our customer service team. Your responsibilities span
**Requirements**- Experience in the customer service space- Proven track record of analytical skills- Hands-on experience in quality assurance- Great people
Position - Customer Service Agent - Call Center - Inbound CallsWorking Location -Bangsar SouthWorking hours - 24-7 rotation shifts, Monday - Sunday, 5 working
**Reports To**:- Assistant Manager, Key Account Management**Role Purpose**:- To assist with case investigation, analysis and data management in order to
**Job Title**:- Executive, Quality Monitoring & Compliance**Reports To**:- Assistant Manager, Key Account Management**Role Purpose**:- To assist with case