**Responsibilities**:- Manage large amounts of inbound and outbound calls in a timely manner- Follow communication "scripts" when handling different topics-
**About You**You will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service
Answer inbound calls in a timely and friendly mannerReply to queries sent through bank's Contact Us inquiry formReach out to customers for
**Responsibilities**:1. Attending to- _inbound calls_* and **_live chat_** for overseas consumer.2. Handling enquiries related to credit card and banking on a
Attend to inbound calls and Live Chat in a contact center environment- Able to resolve customer queries and issues with an aim to provide a first call
Attend to inbound calls and Live Chat in a contact center environment- Able to resolve customer queries and issues with an aim to provide a first call
**About You**You will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service
**About You**You will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service
**Responsibilities**:- Manage large amounts of inbound and outbound calls in a timely manner- Follow communication "scripts" when handling different topics-
Provide support in administration of member accounts - Validate new member account creations - Conduct random follow up with members for feedback on PPA
**REQUIREMENTS** - Demonstrated mastery of written English and professional verbal skills in English. - Bachelor's Degree in healthcare profession (medical,
Answer inbound calls in a timely and friendly manner Reply to queries sent through bank's Contact Us inquiry form Reach out to customers for
**Responsibilities**: 1. Attending to - _inbound calls_* and **_live chat_** for overseas consumer. 2. Handling enquiries related to credit card and banking on
**Responsibilities**: 1. Attending to* _inbound calls_* and **_live chat_** for overseas consumer. 2. Handling enquiries related to credit card and banking on
Attend to inbound calls and Live Chat in a contact center environment - Able to resolve customer queries and issues with an aim to provide a first call
Attend to inbound calls and Live Chat in a contact center environment - Able to resolve customer queries and issues with an aim to provide a first call
Provide support in administration of member accounts - Validate new member account creations - Conduct random follow up with members for feedback on PPA
**REQUIREMENTS** - Demonstrated mastery of written English and professional verbal skills in English. - Bachelor's Degree in healthcare profession (medical,
Answer inbound calls in a timely and friendly manner Reply to queries sent through bank's Contact Us inquiry form Reach out to customers for
**Responsibilities**: 1. Attending to - _inbound calls_* and **_live chat_** for overseas consumer. 2. Handling enquiries related to credit card and banking on