Shangri-La Customer Engagement & Process Transformation, Kuala LumpurShangri-La's Customer Engagement and Process Transformation Center, or (CEPT-KL), plays an
The Duty Executive is responsible for overseeing the daily operations of the building and operational departments. They ensure that the operations runs
**Job Number** 23201820**Job Category** Rooms & Guest Services Operations**Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan
Position: Customer Service Team LeaderProject : Social Media & Ecommerce AccountType: 1 year renewable contractLocation: Public Bank 2, Raja ChulanTime :
**Customer Service Representative****Key Responsibilities**:- Maintaining a positive, empathetic, and professional attitude toward customers always.-
Working Hour- Regular Hours- Monday - Friday- Business Area- Community Banking- Location- Malaysia - Kuala Lumpur- Description**Primary Objective**:- Solicit
**Operational Proficiency**- Be an expert in the use of the Reservations System (Book 360) to retrieve information on both rooms and guests so as to be able to
Job description:- Ensure diligent follow up and fulfill promises made to customers- Establish and maintain good relationships with customers, build better
**Job Scope**:- Manage customer complaints and feedbacks accordingly- Achieve KPI and SLA**Requirements**:- Good English communication skills (spoken &
Job description:This role owns the Incident management process and is responsible for resolving incidents according to service level agreements with the goal
Job Scope Attending to inbound calls, live chats and emails Respond to customers' general queries, complaints/feedbacks in a timely and accurate way Assist and
**Company Description**:The International SOS Group of Companies is in the business of saving lives, protecting your global workforce from health and security
(RN) Our client is a regional holding company and parent to a suite of fintech subsidiaries and affiliates providing comprehensive fintech solutions and
**Role**:Customer Success Specialist**Timings**:Rotational Shifts (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO /
Position Objective:Manage the day-to-day live chat operations on a real time basis. This position is a first point of contact for MDRT Life Planner, Personal
Your new companyMy client is a Global Business Service Centre, which is a world-leading and global leader in its industry. They are looking to hire a Financial
**Universal Command Centre Executive -Incident Management****Role Summary**:The Incident Resolution Management Agent is responsible for the resolution of
**Customer Service Executive (Contact Centre)** **-** **(**240000JK**)****Services**- To attend to inbound calls enquiries over various range consumer
Position: Call Centre ExecLocation: Bandar Seri Permaisuri (Near LRT Salak Selatan)**Salary Range**:- RM 1500 - 2800 (Depends on working experience in
**Nature of Business**: Established online ecommerce platform in Malaysia.**Location**: Kuala Lumpur.**Working days**: 5 days with a 9-hour break (rotational