Call Centre Johor

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.- Keep records of customer

**Job Number** 23152473**Job Category** Rooms & Guest Services Operations**Location** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor,

**Responsibility**:- Basic use of computer- Open customer order and billing- Answer customer call**Requirement**:- Female (18 - 35 years old)- Basic

**THIS JOB REQUIRED TO WORK IN SINGAPORE****Who We Are**At **Inchcape Singapore**, we operate a multi-brand vertically integrated business model, distributing

_**Gain the Experience You Need Today. Your Opportunity to be apart of an Award Winning International BPO Company!**_- Handling inbound calls pertaining to

Resolving customer complaints and providing accurate information to improve customer's satisfactionAchieve KPI and SLA**Requirements**:Good English and Bahasa

**About our clients**We have been listed on Main Board Bursa Saham Malaysia in June 2015. A Johor based and a leading company dealing with Total Logistics

Sales Account Manager for Call Centre Manage client accounts to ensure customer satisfaction and repeat salesConduct market research to generate new leads and

Work with inter-departments to resolve customers' enquiries- Provide excellent service to all our customers at all times and achieve targeted customer

**REQUIREMENTS**:**Must Have**:- **Know** to handle hot leads and develop them into clients of the company- **Effective Communication To** market promotions to

**Gain the Experience You Need Today. Your Opportunity to be apart of an Award Winning International BPO Company!**- Handling inbound calls pertaining to

**JOB SCOPE**:- Resolving customer complaints and providing accurate information to improve customer's satisfaction- Working in a team to achieve KPI

**Responsibilities**- Oversee and manage the assigned region's data centers' facility operations.- Regular physical / visual inspection equipment and data

**Responsibilities**- Hardware Support - Installations, Move, Add, Change- Decommission of IT equipment (networks, servers, networks, storage, backup devices)-

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.- Keep records of customer

*Shuttle Bus provided*- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.-

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.- Keep records of customer

Job Description*- To efficiently handle inbound and outbound customer call inquiries.- To provide fast and timely solutions to all customer related problems.-

Fill up daily calls reportJob Requirement- Has strong sense of responsibility, independent and customer friendly.- Able to work short term (1 to 2 months)-

**Role**:Customer Success Specialist**Timings**:Rotational Shifts (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO /