Call Centre Team Leader

RESPONSIBILITIES:- Lead the collection team to recovery the debts from the customers.- Manage collections team efficiently.- Train and provide trainings and

**Client Background**:Global Nutrition Company that develops, markets and sells nutrition supplements, weight management, sports nutrition and personal-care

**Job**: Governance, Risk Management & Compliance**Primary Location**: Asia-Malaysia-Bukit Jalil KL**Schedule**: Full-time**Employee Status**:

_Position - Call Center _**Team Leader (Digital Banking) - Mandarin Speakers**_- Working Location - CP Tower Section 16, Phileo Damansara, Petaling Jaya_-

**Role**:Team Leader**Timings**:Rotational Shifts (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO / Customer

We at Gratitude India are able to successfully cater to the recruitment and staffing requirements of BPO/Ecommerce/Other sectors doing Entry level Hiring from

_**If you are looking at being given an opportunity to earn an high income independently, then we want you! If you are driven by results and you are

Manage Operations day to day activities- Ensure KPI and deliverables are met- Ensure all escalated cases and priority issues are dealt with and resolved in a

**Requirements**- Must fluent in **Mandarin**:- **English fluency (Mandatory)**:- Minimum Diploma holder- **MUST **at least 3 years to 4 years' experience in

**Requirements**- **Must have** at least 2 years' experience in **Contact Centre**:- Previous auditing experience an added advantage- Must able to communicate

We at Gratitude India are able to successfully cater to the recruitment and staffing requirements of BPO/Ecommerce/Other sectors doing Entry level Hiring from

We at Gratitude India are able to successfully cater to the recruitment and staffing requirements of BPO/Ecommerce/Other sectors doing Entry level Hiring from

Branch : Petaling Jaya**Benefits**:- Claim : dentist, medical check up, body check up, petrols- EPF, EIS & SOCSO AvailableWork Hour : 9.00am - 5.30pm Monday to

Come and join our client's team now!What you can expect from them:- Our location is nearby shopping malls and housing area- Fun and exciting staff activities

**Responsibilities**:**Operations Management**:- Support Operations Manager to ensure business KPIs are met.- Ensure all relevant communications, KPIs record,

Shangri-La Customer Engagement & Process Transformation, Kuala LumpurShangri-La's Customer Engagement and Process Transformation Center, or (CEPT-KL), plays an

**Responsibilities**Operations Management- Support Operations Manager to ensure business KPIs are met.- Ensure all relevant communications, KPIs record, data

**Key Responsibilities**:The essential duties and responsibilities for the incumbent are as per below:- Deliver world class customer service via telephone.-

**Position**:- Recruitment Specialist**Location**:- Subang Jaya**Working day**:- 5 Days a week**Salary**:- RM3500 - 4500**Job Brief**:- **The Operation teams

Position: Chief Operating Officer Salary Up To RM18000 Location: Kuala Lumpur Chief Operating Officer (COO) to lead all commercial and operational aspects of