At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments,
**Role**:Customer Success Specialist**Timings**:Day Shift (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO / Customer
Working Hour- Regular Hours- Monday - Friday- Business Area- Community Banking- Location- Malaysia - Penang- Description**Primary Objective**:- To execute the
**Role**:Sales - Inbound**Timings**:Rotational Shifts (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO / Customer
**Overview**The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which are:- 1.
**Role**:Customer Service Executive**Timings**:Day Shift (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO / Customer
**Responsibilities**:- Processing payments and confidential client information in a manner that is precise and safeguards the customer's personal and financial
**????**:**About the Company**Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most
**Education background**:- Degree or Diploma in Banking or Finance preferred.- Must have B2 level English Language proficiency.**Minimum Skills Required**:- 1
**Role**:Customer Success Specialist**Timings**:Rotational Shifts (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO /
The Technical Support Specialist provides timely support to customers through available communication channels (email and chat) Education background: •
Job Scope:- Managing manage service client help desk tickets & prioritize according to SLA and severity.- Recognize and escalate complex issues.- Server setup
**Role**:Customer Success Specialist**Timings**:Rotational Shifts (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO /
Overview of CSS Role:• CSS represents the brand, the culture, and the values of the client• Your attitude and how you behave will determine how our client
The Technical Support Specialist provides timely support to customers through available communication channels (email and chat) Education background: •
Support customers to place online orders with the client.- Pro-actively support customers to mitigate the risk of damage to the client's brand and customer
**Job Description:- ****Preferred Korean Speaker (TOPIK 5/6)****Qualifications**:**Education background**:- Bachelor's Degree or at least Diploma or equivalent
Job ResponsibilityProvide L1 support to our client on a 24/7 rotation basis.Web Application troubleshooting and resolving technical issues in a timely manner
The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries
The Offer Opportunity within a company with a solid track record of performance Work alongside & learn from best in class talent Fantastic work culture The Job