Contact Center Agent Kuala

Responsibilities:- Daily real time monitoring of service levels for all queues for all sites (multiple geos & channels)- Oversee Agent performance from all

Digital Experience- Kuala Lumpur, Malaysia- Permanent / Full Time20 November 2023**Welcome to GO Asia**GrowthOps Asia is a marketing transformation solutions

Job ResponsibilityEffective listener with the ability to monitor large volume of calls, chat & emails on a daily basis ensuring service & accuracyDrive action

**Duties/Responsibilities**:- Managing large amounts of inbound and outbound calls in a timely manner.- Management and resolve customer complaints.- Identify

**We're Ria Money Transfer****Ria Money Transfer was founded in 1987 and it is today one of the largest remittance and money transfer services companies in the

**Technical skills (Required - Mandatory)**- Strong knowledge and installation experience on Genesys Platform 9.x CIM and components related to Voice and

Responsibilities:Process all facility repair work request that come through the call center.Answer service requests and track, monitor and report on the status

**Responsibilities**:**Overview**Carousell Group is one of the world's largest and fastest growing classifieds marketplace platforms across Southeast Asia,

Attended inbound calls from customers- Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all

Position - Customer Service Agent - Call Center - Inbound CallsWorking Location -Bangsar SouthWorking hours - 24-7 rotation shifts, Monday - Sunday, 5 working

Position - Customer Service - Call Center - Inbound CallsWorking Location -Bangsar South, Kuala Lumpur- 15 minutes walking distance from/to Kerinchi LRT

Position - Customer Service - Call Center - Inbound CallsWorking Location -Bangsar South, Kuala Lumpur- 15 minutes walking distance from/to Kerinchi LRT

**Job Descriptions**- Nature of Business:_**Established social media platforms for ecommerce in Malaysia**_- Location: _**Menara Public Bank 2, Kuala

**Job Scope**- Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues.- Ensures

**Customer Service Executive (Contact Center)**- Full Time position- Training is provided- Basic Salary from RM2200- RM2,600 ( based on relevant working

**Customer Service Executive (Contact Center)**- Full Time position- Paid Training is provided- Basic Salary from RM2200- RM2,600 ( based on relevant working

**Nature of Business**:Established online shopping platform in Malaysia**Location**: Kuala Lumpur**Working Days**: 5 working days & 9 hours included break

**Job Requirement**:- Fresh grad diploma or degree.- Prefer got own transport ( required to work night shift).- Able to work rotational shift.- Friendly and

**Customer Service (Call centre position)****Location **:Menara Public Bank 2, Jalan Raja Chulan**Working days**: 5 days (rotational shift - 11:00 am to 11:00

**Requirements**- **Must have** at least 1 years' experience in **QA - Contact Centre**:- Must able to communicate in **English fluently**:- Above average