Roles Responsibilities:- Manage inbound call, live chat enquiry in a timely manner.- Make an outbound call to customer to settle the enquiry / complaint.- Make
**Universal Command Centre Executive -Incident Management****Role Summary**:The Incident Resolution Management Agent is responsible for the resolution of
Customer Care Agent will be responsible for all the aspect of customer service activities. These include to handle overall regional product/services general
Job Brief: The Operation teams cover the end-to-end operational process, from when the buyer searches for a product listed on the platform to when the buyer
**Requirements**- **Must have** at least 1 years' experience in **QA - Contact Centre**:- Must able to communicate in **English fluently**:- Above average
Join our international team and as we are seeking intelligent and capable colleagues in our Kuala Lumpur office.**DUTIES**:- Outbound and Inbound calls to work
'¢ To handle all incoming and outgoing calls efficiently and courteously as per the standards. '¢ Ensure all discretionary procedures are followed prior to
**CONTACT CENTRE AGENT**:- CUSTOMER EXPERIENCE DEPARTMENT _**Responsibilities- Greet and interact with customer to ensure all of their needs are attended
**Role**:Customer Care Officer**Timings**:Rotational Shifts (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO / Customer
**Role**:Customer Care Officer**Timings**:Rotational Shifts (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO / Customer
Shangri-La's Customer Engagement and Process Transformation center or (CEPT-KL), plays an integral part in supporting the operations of Shangri-la hotels
The Four Seasons Hotel Kuala Lumpur is looking for top talent to join the team. About Four Seasons Hotel Kuala Lumpur Four Seasons Hotel and Residences is
**Job description**: To attend/answer inbound calls from customers, identify their concern on products and services and assist them to solve the problems by
**Nature of Business**: Established online ecommerce platform in Malaysia.**Location**: Kuala Lumpur.**Working days**: 5 days with a 9-hour break (rotational
Job Descriptions:- Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures.- Identifies and
**LOCATION**:- KL Sentral (based in office)**JOB SCOPE**:- Taking ownership to solve challenges faced by customers and clients' partners.- Exceeding customer
MAGIC Call Centre AgentA MAGIC Call Centre Agent is responsible for processing all incoming and outgoing calls accurately and courteously.**What will I be
**Responsibilities**:Online booking & Customer enquiry- i. Handle inbound calls from clients regarding to set their appointment and enquiry.- ii. Deliver
Online booking & Customer enquiryi. Handle inbound calls from clients regarding to set their appointment and enquiry.ii. Deliver consistent advice and support
**Responsibilities**:- Work with customer care team to ensure proper customer service is being delivered.- Greet customer and merchant warmly and ascertain