Customer Service Agent Analysis Kuala Lumpur

Specific responsibilities:- Engage customer, understand their needs and translate this need to Cisco workrequired, and set proper expectations about delivery

**Role Purpose**To provide a single point of contact for users, dealing with the management of both routine andnon-routine incidents, problems and requests.

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end

JOB DESCRIPTION:Technical Capability. Works under supervision, supporting standard technical queries related to a single product/small set of products (e.g.

SummaryMonitor outbound call to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and

Assist in agent recruitment process in the area of issuance and update agent codes, agency structure and etc.- Prepare and issue official correspondences on

Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.- Identify issues, carry out

**Responsibilities**:- Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.-

**Role : Service Desk Agent(Vietnamese speaker)****Job Type : 12 months Contract(yearly renewable)****Work Location in MY : Menara TM, KL****Working Hours :

As an Property Sales agent, you will be responsible for driving sales and revenue growth through proactive outreach and relationship building with potential

**Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part

**Responsibilities**:Details of**Responsibilities**:- Regular coaching sessions with the agents to share strengths and weaknesses based on Quality Audits-

Universal Command Centre Executive -Incident Management + Hirgin now! industry Universal Command Centre Executive -Incident Management   Role Summary : The

**Vacancy: - Customer Service - Mandarin Speaker**Location: Kuala Lumpur( NU Tower 2 (KL Sentral), MalaysiaBasic Salary starts at RM 4000 - 4200 (Slightly

To provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st

â—- evaluate multi-channel inbound and outbound communication based on the company standards on a daily basis; accompany evaluations with meaningful and

â—- Overview QA process for Asian Team to ensure that global company customer service standards are met â—- Provide performance feedback to CS and Sales

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end

**Responsibilities**:**Sales Support**:- Assist the sales team in issuing/checking invoices (correct format & items), collecting payments, and verifying the