Process all facility repair work request that come through the call center.- Answer service requests and track, monitor and report on the status of all
**Speak and write Chinese + English****Intermediate to Advanced Excel (pivot tables, v-lookups, formulas) & expert in data assimilation and
# Malaysian that can speak in Cantonese and English, as staff will support Hong Kong market. # Must be able to type in traditional mandarin # English is
Languages - MandarinProfile - Social Media -Chat SupportLocation - KL SentralHours of Operation - 24*7Min. Requirements - Fresh Grads (Able to speak and write
Job description:- To handle all customer inquiries based on Standard Procedure and Guideline defined by the Company and Client.- Must be ready for shift
**Role**:Customer Service Executive**Timings**:Flexible (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO / Customer
**Job responsibilities**:- Handle pre-sales enquiries and support marketing/retention campaigns (English & Cantonese).- Handle regular B2C account coordination
Nature of Business: Established Malaysian internet marketplaceLocation: Kuala LumpurWorking Days: 5 working days with a 9-hour break (24-hour rotating
To provide a single point of contact for users,- Deals with management of both routine and non-routine incidents and requests.- Provision of 1st line support
**Role**:Mandarin Language Expert**Timings**:Rotational Shifts (Permanent)**Industry**:IT-Software / Software Services**Work Mode**:Work from
Job Descriptions:- Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures.- Identifies and
Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.- Identify issues, carry out
Why join us? Issuer Services serve GBM and CMB clients issuing Loans and Bonds into the Capital Markets on a wholesale basis. Loan Agency and Administration of
Be vigilant to spot Consumer / partner risks, security, or fraud issues throughout the contact with the concerned user and alert management as required-
Understand customer enquiries and ensure they are answered or routed through the appropriate support channel- Making outbound calls to the hotel in urgent
To Work-From-Home for an Outsourced International Courier Careline.**Requirements**:- Minimum 1 to 2 years of relevant contact centre working experience in the
Assist to create loan account.- Assist to enter direct debit.- Assist to prepare defaulting list.- Call defaulting customers and update monthly defaulting
**Responsibilities**:- Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.-
**Responsibilities**:- Troubleshoot and resolve technical issues.- Escalate issues to the appropriate level of support as needed.- Document all customer
**Responsibilities**:- Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.-