**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.**As we embark on
**Responsibilities**:- Handling all inbound calls pertaining to customer general enquiries, complaints,comments, feedbacks and other raising issue related to
To troubleshoot operation issues and resolve them in a timely manner.- Keep records of customer interactions or transactions, record detailed information of
**JOB HIGHLIGHTS**- **Office Location: Section 13, Petaling Jaya**:- **Permanent Fixed Shift from 9 am - 6 pm, Monday - Sunday (including weekends & public
Key Responsibilities:- Attend to customer phone enquiries and complaints, provide appropriate solutions and alternatives; follow up to ensure resolution-
Demonstrates ownership of every customer interaction to achieve successful first-time resolution on all contacts.- Problem faced are related to Mobility
Get to know the Role:- Promote and enhance digital self-help experience through Help Centre FAQs- Own the customer issue resolution end-to-end; ensuring
**ROLE: Customer Service Executive****Supporting Taiwan & China****LANGUAGE: Traditional Mandarin & English**LOCATION:Symphony House Ara Damansara, Petaling
_**Duties**:_- Identify and assess customers' needs to achieve overall customer satisfaction with our services.- Build sustainable relationships and trust with
Job Details1. Enquiries Management- Answer calls and handle inquires/requests in a courteous, professional manner with predefined answers/resources ensuring
_**In any moment of decision,**_- **the best thing you can do is the right thing,**_- **the next best thing is the wrong thing,**_- **and the worst thing you
**Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a
**Job Details**- Company: Teleperformance Malaysia- Job Title: Live chat Specialist-Mandarin Speaking- TP Code: ID-A001-NE-CSS-MN-November- Location: Petaling
**Customer Service Representative Job Description**We are hiring a customer service representative to manage customer queries and complaints. You will also be
Salary Range: RM3,000-RM4,000Role Summary:As an Operation Executive, the position involves managing and overseeing the operational aspects of the system.
To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the issues (i.e. answering
**Our client**:- _**Founded over 27 years ago and are the world's largest Education Seminar company. Host and produce 500+ entrepreneurial events across 37
Company DescriptionLemonfridge Studio Sdn Bhd is an expansion from Lemonfridge Studio Pte Ltd, in Singapore.Role Description- Assist clients in scheduling
Provide patient education ie. consultation- Provide patient care ie. attend to patients' needs/requests- Perform selective eye tests (eg. instrumental eye
Respond to customer inquiries within the agreed response time- Resolve customer inquiries through our support channels- Provide relevant service recovery,