**Tasks & Responsibilities**:- In line with service level targets, accountable for cases that logged by customers and manage them to resolution effectively and
Provide front-line support for IT-related issues, including hardware, software, and network problems.- Troubleshoot technical issues and escalate complex
**RESPONSIBILITIES AND TASKS**:- In line with service level targets, accountable for cases that logged by customers and manage them to resolution effectively
In line with service level targets, accountable for cases that logged by customers and manage them to resolution effectively and proactively, in line with
Responsibilities: Efficiently reply to Customer Service & Billing Enquiries via phone and helpdesk Effectively reply to other Non-Technical Enquiries via phone
**Service Desk Analyst - G5 (Cyberjaya) Immediate Hiring Position****About the Job**- Immediate Hiring Position (Soonest in July 2023)- **Work Location**:
**Summary**- Manage IT Helpdesk services- Attend 1st level IT general technical support (technical & SAP system)- Maintain reports and system
**Responsibilities**:- Act as single point of contact for users for all IT Incidents and Service Request.- Taking ownership of incidents and managing them in a
At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you
Job Responsibilities:- Acting as a first point of contact: dealing with correspondence and phone calls.- To ensure the day-to-day operations of ITS Helpdesk &
Job Title: Customer Service ExecutiveWorking Hours: 11am - 8pmWorking Day: rotation of 5 working days per week (including weekends)Working Location: Bangsar
Benefits- Attractive remuneration (Fixed, Variable & Benefits)- **Shift Allowance/ Language Allowance/ KPI Allowance**:- **Training will be
Responsibilities:- Provide excellent service and help to solve problems faced by customers.- Record the call logs and compile frequently asked questions.- To
Act as single point of contact for users for all IT Incidents and Service Request.- Taking ownership of incidents and managing them in a logical and methodical
**QUALIFICATION**:- Bachelor degree in IT or related field from recognized university- 1-3 years of experience in technical support- Fresh graduate encourage
Job Responsibilities :The Technical Support Specialist is responsible for delivering high-quality technical assistance to customers, ensuring prompt and
**Responsibilities**:- Address and resolve queries and requests from Customer Support (CS)- If issue requires further analysis by an ESS executive on-site,
**Job Title : ITSM Support Operations Analyst****ROLE PURPOSE**:Deliver reliable ICT solutions and efficient support services and administration for IT Service
**Summary**- Manage IT Helpdesk services- Attend 1st level IT general technical support (technical & SAP system)- Maintain reports and system
1. To handle and manage e-commerce platform where client is able to generate and receive insurance quotation online.2. Act as an administrator for the online