Responsibilities:- Handling all inbound calls and live chat pertaining to customer general enquiries, complaints,comments, feedback, and other raising issues
Responsibilities:- Handling all inbound calls and live chat pertaining to customer general enquiries, complaints,comments, feedback, and other raising issues
The **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client
**VACANCIES: 10 positions**:- **INTAKE: February 2024 (Immediate Hiring)**:- **LOCATION: Redberry Contact Center Sdn Bhd, Section 13, Petaling Jaya. (Nearest
_**Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift**_- **Location - Cyberjaya (Nearby MRT Cyberjaya)**_- **Eligibility - Valid
**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying
Handling the customer enquiries and response- Forecast volume and communicate closely with operation planner.- Monitoring all ROT and updating delivery
**Job Scopes**:- Responding to customer complaints to achieve high customer satisfaction- Submit customer complaints using the internal system- Provide
**What will you be doing in this role**:- Assist new customers in adopting and implementing software by understanding their goals, aiding in setup, providing
Handle customer enquiries regarding products, orders, and delivery status on online platform e.g., live chat.- Handle customer complaints and follow-up with
Resolve customer complaints and issues effectively and efficiently.- Provide information about products and services, including pricing and availability.-
**Responsibilities**:- Efficiently manage and resolve customer inquiries and complaints, while providing timely follow-up;- Understand customer needs and
_**Responsibilities**:_Incumbent performs her duties and responsibilities in support of the Centre Manager by providing helpful information, answering question
**Requirements**- Proficient in English & Bahasa Malaysia.- Diploma /Bachelor's degree in Business Administration- 1-2 years in marketing field.- Pleasant
Attending to inbound calls only and assisting customers inquiries pertaining credit cards- No Sales and out bond call required- Ad-hoc assignments or tasks
**Requirement**:- Minimum SPM holder- At least 1 year experience in outbound or telemarketing- Familiar with CRM system- Good communication in
**The applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to
**Job Details**- Job Title: Customer Service Representative- Cantonese Speaking- TP Code: JS-B001-oo- CSS-Cantonese- Location: GTower, 199 Jalan Tun Razak,
**IMAGE LOGISTICS (M) SDN BHD****BAYU TINGGI, KLANG****_JOB VACANCY_****_WE ARE HIRING!!_****CUSTOMER SERVICES EXECUTIVE**Application are invited from dynamic,
Tasks and duties:- Relaying extensive product information to customers.- Filing customer records, including contact information, purchases and billings.-