Customer Service Officer Shift Johor Bahru

Position**:Call Center Customer Service** **Officer**Working Location**:Johor Bahru**Type**:Rotational Shift**Contract**:6-month (Extend after

1)Arrange schedule and appointment for customers and therapists.2) communication with customers3) explain package4) cashier5) simple calculation for daily

Attend to online user enquiry, assist them to solve any basic apps issues- Handle escalations and manage client expectations on an ongoing basis- Identify and

Rapidly growing BPO organization focusing on providing professional customer service and KYC Compliance.**JOB RESPONSIBILITIES**- Deliver fair outcome to our

Arranges shipments by examining destination, route, rate, delivery time; dispatches to carriers.- Verifies merchandise shipped by matching bills of lading;

**Responsibilities**:- Responsible for the overall brand development, day to day running and management of the business units. The company plans to open up

Attending to walk in and phone inquiries- Perform daily inbound operation- Carry out closing and balancing of cash at the end of the shift- To promote any

**RESPONSIBILITIES**:- To schedule duty roster for the department and supervise attendance.- To answer telephone calls and pas all calls properly to the

Attend to online user enquiry, assist them to solve any basic apps issues- Handle escalations and manage client expectations on an ongoing basis- Identify and

Collection of property maintenance fees/ miscellaneous payment, attend to owner's inquiries and resolve their problems/ complaints, report and follow up with

**CUSTOMER SERVICE OFFICER**JOHOR BAHRU SERVICE CENTREAUTOPASS COLLECTION CENTRE**JOB SCOPE**- ASSIST MOTORIST IN CARD COLLECTION/ACTIVATION AND RECORD ALL THE

Reviewing customer KYC documents by utilizing our validation tools and reputable sources to verify the AML documentation.- Perform CDD/EDD on customers to

**Minimum education level : SPM**Basic : RM 1900 - RM2100 (Depends on Communicate level)Working Hours : 9 hrs rotate shift (include 1hrs break ,6 days

**Responsibilities**: **Job Requirements**:- Responsible for processing and managing customers' orders with timely deliveries and shipment arrangements to be

**Responsibilities**:- Help manage current customer accounts.- Deal with a high volume of inbound and outbound phone calls.- Maintain relationships with

Arranges shipments by examining destination, route, rate, delivery time; dispatches to carriers.- Verifies merchandise shipped by matching bills of lading;

**Job Summary**:We are seeking a highly motivated and customer-oriented individual to join our team as a **Customer Happiness Officer**.In this role, you will

**Responsibilities**:- Help manage current customer accounts.- Deal with a high volume of inbound and outbound phone calls.- Maintain relationships with

Manage large amounts of incoming phone calls- Identify and assess customers' needs to achieve satisfaction- Build sustainable relationships and trust with

**Job Responsibility**- Ownership of all issues that are raised, through to closure regardless of which development team or vendor ultimately resolves the