Customer Service Professional

**JOB RESPONSIBILITY**Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading,

**JOB HIGHLIGHT**- Easy access to Public Transport.- Fun, Engaging Work Environment.- Full training provided**JOB DESCRIPTION**- Must be able to communicate in

**JOB RESPONSIBILITY**Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading,

_**Embark on your Customer Service career with a renowned international BPO company! Take a substantial step toward a successful professional journey enriched

1. To handle 999 incoming calls from callers relating to emergency cases, with objective providing assistant as quickly as possible.2. To attend the 999 calls

Language ProficiencyMandarin/Cantonese - reading/writing/speaking skillsWorking hours 5 days per week (Saturday & Sunday fixed off), Permanent night shiftType

**JOB RESPONSIBILITIES**- Deliver fair outcome to our customers and ensure the quality of service in place.- Responding promptly to customer inquiries.-

Understand clients' needs, goals, and challenges to provide appropriate product or service solutions.- Build and nurture strong relationships with existing

**Job Description**:- Warmly welcoming and directing visitors professionally.- Answering, screening, and forwarding phone calls, and taking messages as

**LOCATION**:- Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking)- **FREE** shuttle service transport from

Handle inbound calls relating enquiries and complain.- Maintaining a positive, empathetic, and professional attitude toward customers always.- Responding

**JOB HIGHLIGHT**- Must have own transport- Fun, Engaging Work Environment.- Full training provided**JOB DESCRIPTION**- Must be able to communicate in

**JOB HIGHLIGHT**- Must have own transport- Fun, Engaging Work Environment.- Full training provided**JOB DESCRIPTION**- Must be able to communicate in

**JOB DESCRIPTION**- Must be able to communicate in English.- SPM leavers who are interested to start their career in a call center are also encouraged to

This is a food delivery platform project. The team is called Partner Service. They are handling inquiries from a restaurant. Related to their daily operation

**(FREE shuttle bus service provided from Skudai, Tampoi, Gelang Patah, Taman Universiti, Bukit Indah and Larkin)**- Handling inbound calls pertaining to

Provide excellent support experience to customers via all relevant communication channels.- Identify customer's needs, researching any existing issue to

Deliver a superior customer experience.- Friendly, positive with a good attitude- Greet customer, upselling and deal with customer complaints- Serve food and

**Gain the Experience You Need Today. Your Opportunity to be apart of an Award Winning International BPO Company!**- Handling inbound calls pertaining to

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.- Keep records of customer