**Position: Desktop Support Analyst** **Tenure: 2 years (Renewable basis)** **Location: Shah Alam** **Working Hour: Night Shift (9pm - 6am) (Fixed Shift)**
**KEY RESPONSIBILITIES** **1. Principle Responsibilities** - Visit and discuss with Dealer Principal and outlet management team on outlets performance,
About the Company A renowned brand in the design and production of cooking, washing, and cooling appliances. Job Responsibilities Receive inbound calls and
Deliver technical support using documents procedures and available tools - Identify customers' issues in time and resolve rapidly to ensure their satisfaction