**Position Overview**: As a Junior Banking Customer Service representative, you will be the first point of contact for our valued customers. Your primary
Position - Customer Service Agent - Call Center - Inbound Calls Working Location -Bangsar South Working hours - 24-7 rotation shifts, Monday - Sunday, 5
Responsibilities: - Daily real time monitoring of service levels for all queues for all sites (multiple geos & channels) - Oversee Agent performance from all
**Technical skills (Required - Mandatory)** - Strong knowledge and installation experience on Genesys Platform 9.x CIM and components related to Voice and
Attended inbound calls from customers - Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all
Position - Customer Service Agent - Call Center - Inbound Calls Working Location -Bangsar South Working hours - 24-7 rotation shifts, Monday - Sunday, 5
Job summary The Workforce Planning & Resource Analyst (Real Time) is responsible for resources planning and real-time monitoring within the Shangri-la CEPT-KL
Digital Experience - Kuala Lumpur, Malaysia - Permanent / Full Time 20 July 2023 **Welcome to GO Asia** GrowthOps Asia is a marketing transformation solutions
IDP Education Limited is an ASX listed company that is 50% owned by 38 Australian universities and based in Melbourne, Australia. IDP's core business lines
**Position Overview**: As a Junior Banking Customer Service representative, you will be the first point of contact for our valued customers. Your primary
Job Description - Customer Service (Banking) Title : Customer Service Job Level : Entry Level Industry : Banking Contract : 6 month duration (Renewable and
Deliver effortless customer interactions and increase customer retention through best-in-class customer service. - Represent the voice of the customer to the
Digital Experience - Kuala Lumpur, Malaysia - Permanent / Full Time 19 June 2023 **Welcome to GO Asia** GrowthOps Asia is a marketing transformation solutions
**BPO Contact Center Quality Analyst (Bilingual - Mandarin & English)** **About the company**: Headquartered in US, a provider of outsourced digital services
Job Description - Customer Service (Banking) Title : Customer Service Job Level : Entry Level Industry : Banking Contract : 6 month duration (Renewable and
Shangri-La Customer Engagement & Process Transformation Kuala Lumpur Shangri-La's Customer Engagement and Process Transformation center or (CEPT-KL), plays an
**Responsibilities**: - Responsibilities: - Troubleshooting based on ServiceNow incidents. - Dialogue with the team about root cause and solutions to errors. -
**Roles Responsibilities**: Manage calls, live chat enquiries. Key in all inquiries into system. Simple daily activity report. Data entry & data verification
The Supervisor is responsible for the daily supervision and management of a team of associates. His /Her primary role is to coach, support mentor, and develop
**Position Overview**: As a Junior Banking Customer Service representative, you will be the first point of contact for our valued customers. Your primary