Front Office Assistant Customer Service Kuala Lumpur

**Job Number** 24044093**Job Category** Rooms & Guest Services Operations**Location** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala

**Job Summary****About Us**:HearLIFE is the biggest One-Stop Hearing Care Group in South East Asia with regional offices located at Malaysia, Singapore,

**Job Summary****About Us**:HearLIFE is the biggest One-Stop Hearing Care Group in South East Asia with regional offices located at Malaysia, Singapore,

**Job Requirement**:- Minimum SPM or Diploma in Tourism Management- Minimum 2 years successful track record at a managerial level- Excellent communications

Job summary Assisting the Front Office Manager in managing the front office department and supervising staffEnsuring efficient check-in and check-out

Summary Summary Elevated high above one of Kuala Lumpur's most vibrant districts, Alila Bangsar combines modern, minimalist design with natural light, lush

**Responsibilities**- To manage and control activities in guest engagement and guest relations that meets or exceeds the expectations of guests and desired

**Job Requirement**:- Minimum SPM or equivalent- Excellent communications skill for both written and verbal. Multiple language skills are preferred- Able to

Front Office Assistant is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel's vision and values

**DUTIES AND RESPONSIBILITIES**1. Register guests and assigns rooms. Accommodates special requests whenever possible.2. Assists in pre-registration and

Attend and welcome customers upon their arrival and assign rooms- Pleasant appearance / well groomed- Receiving and managing reservations made online and via

**Responsibilities**:- **Check-in/Check-out**:- Greet guests warmly and assist with the check-in process.- Provide necessary information about the hostel

We are looking for a capable and service-oriented Front Office Assistant to work at our reception area. Front Office Assistant responsibilities include

We are looking for a capable and service-oriented Front Office Assistant to work at our reception area. Front Office Assistant responsibilities include

Handles all guest requests efficiently, friendly and with a smile at all times. Checks guests into the Hotel in accordance with the procedures laid down in the

Perform all check-in and check-out tasks- Manage online, walk-ins & phone reservations- Welcome guests upon their arrival, assign rooms & know-how the process

**Requirements**:- SPM or equivalent- Pleasant and good interpersonal personality- Good communication skills and customer-oriented- Able to work in shift and

Checking guests in and out.- Receiving and managing reservations made online and telephonically.- Verifying guests' payment methods.- Assigning rooms to guests

RESPONSIBILITIES To supervise all personnel in the Front Office this included Telephone Operator and the Service Department Responding to requests or

To ensure front office team deliver the hotel standard and provide exceptional guest service at all times.- Ensuring hotel guest are registered in accordance