**Role**:Customer Success Specialist**Timings**:Day Shift (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO / Customer
Job Summary : - Define, plan & implement projects consistently, including defining the project scope, goals & deliverables, progress management, risk & issues
**Overall**- Oversee SEA OM operational functions, and ensures delivery of daily operations- Partner with the respective affiliate commercial functions to have
**Job Purpose**To provide support for the IT infrastructure, provisioning, planning, installation, operation, and software including facilities
a. Providing IT-managed desktop support services including timely resolution of ITdesktop related incidents.b. Perform 1st level line IT support and
a. Providing IT-managed desktop support services including timely resolution of ITdesktop related incidents.b. Perform 1st level line IT support and
**Position Title**:- Assistant Manager, Ancillary Revenue**Reports To**:- Manager, Ancillary Revenue**Role Purpose**:- Drive core ancillary revenue growth by
**Reports To**:- Manager, Ancillary Revenue**Role Purpose**:- Drive core ancillary revenue growth by implementing the ancillary revenue strategy across all
**Job Summary**:Perform desktop support, policies and controls to ensure cost-effective desktop management solutions for Global/Country IT
Drafting holding company's announcements, circulars, news releases (including working with other internal and external stakeholders) and releasing them on
**Reports To**:- Manager, Ancillary Revenue**Role Purpose**:- Drive core ancillary revenue growth by implementing the ancillary revenue strategy across all
**Reports To**:- Senior Manager, RM Systems & Business Intelligence**Role Purpose**:- Drive core ancillary revenue growth by implementing the ancillary revenue
Drafting holding company's announcements, circulars, news releases (including working with other internal and external stakeholders) and releasing them on
**Technical skills (Required - Mandatory)**- Strong knowledge and installation experience on Genesys Platform 9.x CIM and components related to Voice and
**Role**:Customer Success Specialist**Timings**:Day Shift (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO / Customer
Job Summary : - Define, plan & implement projects consistently, including defining the project scope, goals & deliverables, progress management, risk & issues
**Description**The Virtual Line Manager (Live Experts Team Leader) 's objective is to execute relevant actions to ensure the team to meet/maintain or exceed
Roles and Responsibilitiesi. Able to handle all incident ticket update as ITIL standard.ii. General knowledge and familiarity SQL2008/2005iii. Basic
The Role: Record to Report (R2R) provides finance services i.e., Journal processing, Financial Group Reporting, Balance Sheet Account Reconciliations and
**Overall**- Oversee SEA OM operational functions, and ensures delivery of daily operations- Partner with the respective affiliate commercial functions to have