Guest Service Representatives are hospitality specialists who typically work at hotels. Their primary responsibilities include providing front desk services to
To handle day to day incoming and outgoing documents/mails for postage's, courier services or dispatch with proper records.- Registration visitor, courier.-
Calculate the in-house guest deposit before start the shift, to ensure all the deposit are tally with report.- Posting city ledger account into individual
**Responsibilities**:- Calculate the in-house guest deposit before start the shift, to ensure all the deposit are tally with report.- Posting city ledger
Greeting guests upon arrival and making them feel welcomed.- Administering check-ins and check-outs.- Providing front desk services to guests.- Assigning rooms
**Job Number** 23155953**Job Category** Sales & Marketing**Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah
1. Responsible for reception and administration duties.2. Liaise with vendor to provide prompt service to residents.3. Attend to calls and enquirers, screen
To greet and receive guests, collect a payment, and bid farewell to guests/passengers at the front reception counter.- To assist guests/passengers with their
1. To ensure that guest service such as check-in and check-out are done courteously, promptly and efficiently; 2. Ensure that all guests receive a fast,
Tasks and duties- Greeting guests on arrival.- Undertaking front desk service duties.- Administering check-in and check-outs.- Assigning rooms and issuing
OPERATION MANAGEMENT 1. Check in guest promptly following the SOP for registration, key handling, message handling and ensure that guest is provided with all
"1.Handling check-in and check-out procedures. 2.Providing solutions for guests' issues/problems. 3. Handling all reception related job tasks. 4. Handling
To greet and receive guests, collect a payment, and bid farewell to guests/passengers at the front reception counter.- To assist guests/passengers with their
Check-in & check out the guest entertain guest requirement document preparing 2 off-day a weekMission : "The mission of our hotel is to provide outstanding
'¢ To supervise overall cargo activities in operational areas for cargo acceptance, cargo import, cargo export, and transhipment (whichever applicable). '¢
**OB DESCRIPTIONS****1.0** **Basic Function**To perform all front desk duties at level which meet or exceed guests' expectations and is accordance to the
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an
**RESPONSIBILITIES**:- Provides excellent service and continually strives to exceed expectations- Provide guests with verbal or written information about the
**Job Requirements**- **Fresh graduate**, preferably Certificate/Diploma/Bachelor graduates in Customer Service, Mass Communication, Public Relation,
Be consistently familiar with every type of accommodation and services in the Hotel, enhancement programmed on rooms inspection through each of the various