Your Roles .Provide first level contact and resolve customer issues Diagnose and resolve software issues Escalate unresolved queries to the next level of
Job Title: Helpdesk Consultant Location: Johor Bahru Company Overview: A leading IT solutions provider that delivers comprehensive services to clients in
Job Title: Helpdesk Consultant Location: Johor Bahru Company Overview:A leading IT solutions provider that delivers comprehensive services to clients in
Job Title: Helpdesk Consultant Location: Johor Bahru Company Overview: A leading IT solutions provider that delivers comprehensive services to clients in
About the company: Our client, the largest public bus provider in Johor, was established with the aim of delivering an efficient and sustainable public
About the company: Our client, the largest public bus provider in Johor, was established with the aim of delivering an efficient and sustainable public
Inform customers about IT products and services- Walk customers step-by-step through the problem-solving process- Help with troubleshooting hardware and
1. Provide first level contact and convey resolutions to customer issues in person, via phone or electronically.2. Diagnose and resolve software issues3.
Inform customers about IT products and services- Walk customers step-by-step through the problem-solving process- Help with troubleshooting hardware and
Inform customers about IT products and services- Walk customers step-by-step through the problem-solving process- Help with troubleshooting hardware and
Responding to client support queries.- Providing support in person, over the phone, or via remote access.- Diagnosing issues with computer software,
Main Job Tasks and Responsibilities:1. Provide first level contact and convey resolutions to customer issues in person, via phone or electronically.2. Diagnose
Inform customers about IT products and services- Walk customers step-by-step through the problem-solving process- Help with troubleshooting hardware and
Provide first level contact and convey resolutions to customer issues in person, via phone or electronically.- Diagnose and resolve software issues- Properly
**Your Roles.**- Provide first level contact and resolve customer issues- Diagnose and resolve software issues- Escalate unresolved queries to the next level
Inform customers about IT products and services.- Walk customers step-by-step through the problem-solving process.- Help with troubleshooting hardware and
Inform customers about IT products and services- Walk customers step-by-step through the problem-solving process- Help with troubleshooting hardware and
1. Provide first level contact and convey resolutions to customer issues in person, via phone or electronically. 2. Diagnose and resolve software issues 3.
Provide first level contact and convey resolutions to customer issues in person, via phone or electronically- Diagnose and resolve software issues- Properly
Inform customers about IT products and services- Walk customers step-by-step through the problem-solving process- Help with troubleshooting hardware and