Helpdesk Level 1

**Responsibilities:- **- Provide VIP support.- Route problems to internal 2nd and 3rd level IT support staff.- Coordinate and manage relationships with vendors

Install, provision and upgrade PC, laptop/notebook, printer, peripherals, software and etc.- Ensure the proper maintenance of computer hardware & peripherals.-

EY DnA is the data and advanced analytics capability within EY Asia-Pacific, with over 500 specialist employees working across multiple industry sectors.We're

Provide first level contact and convey resolutions to customer issues in person, via phone or electronically- Diagnose and resolve software issues- Properly

_**Excited to grow your career?**_We value our talented employees, and whenever possible strive to help one of our colleagues grow professionally before

**Role Summary****Responsibilities**- Log and classify all calls and requests for assistance in the customer relationship management system.- Filter and call

Job summary Review and set up new suppliers and customers in SAPProvide guidance and training for Vendor Master Data processSupport continuous process

HELPDESK SUPPORT ENGINEER**Job description**Handle customer inquiries and 1st level troubleshooting problems.Ensuring all customer support functions are

**Job Summary**:***To provide technical support to internal users, and ensuring a seamless operation for our organization, from troubleshooting technical

**Key Accountabilities**:- Log call as per procedures - issuing FLM/SLM tickets.- Monitor machines status using the system.- Provide solutions to customers

**Key responsibilities but not limited to:- **- Work independently with mínimal supervision to provide end-user support services.- Actively participates and

Hello, we are Averis!We are a Global Business Services (GBS) that look into consolidating services and standardization of transactional practices, helping MNC

The opportunityEY DnA is the data and advanced analytics capability within EY Asia-Pacific, with over 500 specialist employees working across multiple industry

Grow your career with usHere at Averis, our common purpose is to improve lives by developing resources sustainably. Our people are crucial in helping us to

**KEY RESPONSIBILITIES**:- Responsible to manage user under portfolio to support e-Tanah System.- Educating user on how to work e-Tanah System and helping them

The main role is to manage the Mall's building services and day-to-day operations.- To provide the support and commitment for the overall implementation of the

**Key responsibilities**:- Develop fixes and enhancement to software.- Conduct testing before handover to users/testers- Provide 2nd / 3rd level technical

**Key responsibilities**:- Develop fixes and enhancement to software.- Conduct testing before handover to users/testers- Provide 2nd / 3rd level technical

Administration of IT infrastructure including Hyper-V Host Servers, VM Servers, FortiGate Firewall, network switches, NAS storage, Internet routers, etc.-

Roles & Responsibilities:3. Develop and implement policies, procedures and processes to improve IT operations and increase efficiency and productivity while