Helpdesk Manager Selangor

**Job details**:Posted 19 June 2023SalaryRM12000 - RM14000 per month + Great Working CultureLocationPetaling JayaJob type PermanentDisciplineFinance &

**JOB DESCRIPTION**Position Title IT executiveIndustry Vehicle Distributor/ RetailLocation Petaling Jaya**Responsibilities**:**Helpdesk & IT Operation**-

**Job description**:- Identify inquiries/issues/complaints raise by customers.- Log all incoming transaction in ticketing system for documentation / escalation

Identify inquiries/issues/complaints raise by customers.- Log all incoming transaction in ticketing system for documentation / escalation / report- Escalate

**Roles & Responsibilities**:3. Develop and implement policies, procedures and processes to improve IT operations and increase efficiency and productivity

Identify, organize, and monitor escalation tickets according to priority on first-in first-out basis.- Analyzing issues, implement a correct solution quickly

Assist Managers in preparing Quotation, Delivery Order, Invoice and Payment Voucher- Assist the Manager to prepare documentation for tender submission- Assist

**What you'll be doing**:- Spends the required number of hours of online time per day on the phones assisting clients.- Should resolve cases primarily at desk

Step into our world of creativity and joy!IM&S R&F Operational Junior Buyer- Join us and celebrate the beauty of human experience. Create for happier,

**Responsibilities**:- To ensure smooth running of the day to day operations in the shopping mall.- To carry out liaison and foster good communication between

**Job Summary**Provides support and resolution for all IT related issues pertaining to Malaysia users. Troubleshoot end-user computing related issues, (e.g.

About JLL- We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and

**Key Responsibilities**:- Acts as first point of contact for end user support in the company, and documents each contact including troubleshooting/action

**IT Executive**:- **Sector**: Monroe Manufacturing & Industrial 4.0- **Contact**: Genevieve Goh- **Client**: Monroe Consulting Group- **Location**: Selangor-

RMA AUDIT Processing- To ensure RMA audit are completed within 5 working day SLA.- To ensure check for physical impairment and technical issues and record

Job DescriptionRMA AUDIT Processing- To ensure RMA audit are completed within 5 working day SLA.- To ensure check for physical impairment and technical issues

**JOB BRIEF**We are seeking a IT Executive to oversee IT operations with a focus on our Plantation division. The role requires spending 60% of the time at the

**Job Overview**In this role you'll be responsible for overseeing the daily operations of Helpdesk/Technical support team. This position requires leadership

**About Our Client**Our client is a Service Solutions Provider (SSP) specialising in tailoring effective solutions for service-centric organisations to enhance

**The Team**You will be part of the **Global Services Organization** which provides a centralised Managed Services capability that all Logicalis regions can