**Job Overview: -****Job Responsibilities: -**- To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly
Provide service and customer support through remote and onsite- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging
**Position Overview****RMA (Return Material Authorization) **is raised by Helpdesk whenever a repair or replacement is needed for the customer's equipment.As
**Requirements**:- Have passion and willing to learn new technology products.- Have a good communication & interpersonal skills.- Self-motivated and able to
Desktop Technician will provide day to day localFunctions include:- Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and
**Job Overview: -****Job Responsibilities: -**- To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly
**Responsibilities**:- 2. Perform remote troubleshooting through diagnostic techniques and pertinent questions- 3. Determine the best solution based on the
2. Perform remote troubleshooting through diagnostic techniques and pertinent questions3. Determine the best solution based on the issue and details provided
1.1 Helpdesk 1.1 Provide support and daily issue resolution. 1.2 Identify, diagnose, and resolve issue in computer hardware and software. 1.3 Provide
Desktop Technician will provide day to day local **Required Technical Skills**: - **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active
Provide service and customer support through remote and onsite - Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging
**Position Overview** **RMA (Return Material Authorization) **is raised by Helpdesk whenever a repair or replacement is needed for the customer's equipment. As
Desktop Technician will provide day to day local Functions include: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and
**Responsibilities**: - 2. Perform remote troubleshooting through diagnostic techniques and pertinent questions - 3. Determine the best solution based on the
2. Perform remote troubleshooting through diagnostic techniques and pertinent questions 3. Determine the best solution based on the issue and details provided
1.1 Helpdesk 1.1 Provide support and daily issue resolution. 1.2 Identify, diagnose, and resolve issue in computer hardware and software. 1.3 Provide
Provide service and customer support through remote and onsite - Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging
Responsibilities: Provide support, consultation and system maintenance to customers. Provide effective onsite technical support to customers. To design, plan
**Position Overview** **RMA (Return Material Authorization) **is raised by Helpdesk whenever a repair or replacement is needed for the customer's equipment. As
Desktop Technician will provide day to day local Functions include: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and