Act as single point of contact for users for all IT Incidents and Service Request.- Taking ownership of incidents and managing them in a logical and methodical
Provide technical support and assistance to end-users, ensuring their issues are addressed and rectified promptly.- Troubleshoot and resolve customer's
Perform installation, commissioning, troubleshooting and maintenance at client sites- Provide timely status updates to relevant parties- Monitor the agreed
Establish and operate a Global Business Services Centre rendering IT Outsourcing services in IT Helpdesk/ Tech Support. Testing and Quality Assurance Business
To be a part of a team of service desk agent which acts as the single point of contact for users for all IT Incidents and Service Request for Gamuda Supporting
Bachelor's degree or diploma in Computer Science or related field Overall 3-5 years of experience as a programmer Demonstrated proficiency implementing desktop
ava : Good in Core Java 1.5 and above, JDBC, JVM and Memory Management, Sockets, Collections, Generics, Threads, Applets, Swings Scripting Language & Front End
Experience with developing large-scale distributed cloud systems Knowledge of multiple front-end languages/libraries/frameworks (NextJs, Tailwind) Knowledge of
Establish and operate a Global Business Services Centre rendering IT Outsourcing services in IT Helpdesk/ Tech Support. Testing and Quality Assurance Business
**Responsibilities:- **- Provide VIP support.- Route problems to internal 2nd and 3rd level IT support staff.- Coordinate and manage relationships with vendors
About AgodaAgoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects
About AgodaAgoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects
**Job description****QUALIFICATION**:- Bachelor degree in IT or related field from recognized university- 1-3 years of experience in technical support- Fresh
About TabSquare:TabSquare provides AI-powered technology solutions for the F&B industry. Through TabSquare's solutions, restaurants can efficiently manage
Job Description:Diagnose and resolve software license issues faced by end users regularly update and maintain technical support documentation.Manage software
**Requirements**- Excellent written and oral communication skills in English.- **Mandarin **language is an added advantage.- Possess at least a Bachelor's
Job Summary: Provide Level 1 IT support to End-User, covering across Applications, Laptops & Desktops, User Account Management and other areas providing
**Job Summary**- Responsible to execute, monitor and ensure all users' tickets are received, recorded, 1st level troubleshooting and or channel to respective
bout Ekco???? Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along
Duties & Responsibilities:Identify severity of case by asking the right questions, analyzing and allocating the case appropriately based on its