Hotel Customer Service Officer

**Job Number** 23149033**Job Category** Finance & Accounting**Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah

Bellman / Porter Job Description Bellman / Porter - Greeting arriving guests and retrieving their luggage upon their arrival. - Provide directional assistant

Report for work punctually in a proper and neat attire complete with name tag. - Make a thorough check on the concierge counter and operating equipment to

Must have Chargeman A4 Certificate from respective Ministry.Well knowledge of Electrical Systems and Control, Installations and Maintenance, Testing

To handle all inbound calls pertaining to hotel reservation and travel product information and other enquiries.- Book transportation, make hotel reservations

**Client background**:Our client is the partner of choice for Corporate Travel Management and MICE Management in Malaysia. They provide corporate ticketing,

**SUMMARY OF JOB SCOPE**Food and Beverage Cashiers are responsible for the ensuring all aspects of the Food & Beverage Outlet sales concerning cash receipt,

**1.0** **Basic Function**Oversee the overall Credit, Accounts Receivable and Cashiering functions with emphasis on timely dispatch of bills and subsequent

1. Ensure high levels of customer satisfaction through excellent sales service2. Assess Affiliates' needs and provide assistance and information on products3.

Job Description: Hilton is seeking a dedicated and reliable Remote Call Center Officer to join our team in Malacca City, Melaka. As an Associate Level

This position is responsible for the overall operations of reception in providing ultimate service for the hotel guests. The Front Office Assistant should

**Job Duties**- Approach guest in the lobby and associated areas to provide outstanding service.- Answer guests' inquires and provide guests with a variety of

Requirements - Diploma or relevant qualification - Good command of English and Bahasa Melayu and preferably able to speak one other language - Ability to

To assist guests with check-in & check-out processes, provide guests with hotel services information, and accommodate guests during their stay in an attentive,

. DIPLOMA/ADVANCE DIPLOMA/HIGHER GRADUATE DIPLOMA/DVM/DKM LEVEL 4 AND LEVEL 5 Hotel management. Minimum 1year experience - To render warm welcome to all

Acts as the forefront of customer service. To provide hotel guests with above-and-beyond service to ensure their experience will be worth remembering. To

Provide friendly and courteous reception, mail and information, cashiering, guest relations and business center service at the Front Desk. Attends to guest

To confirm reservations for rooms according to the room's availability.- Accord the rates that are currently in effect and arrange the billing according to the

Produce and check daily reports, ensuring that the previous day's reservations are accurate and confirmations are sent.- Maintain room rates on the company

Guest Service Representatives are hospitality specialists who typically work at hotels. Their primary responsibilities include providing front desk services to