Hotel Front Desk Supervisor

**JOB SUMMARY**Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable,

Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guestsatisfaction. Responds in a

1. To greet and answering the phone, redirecting calls, directing customers and taking message.2. To assist in daily operations work3. Handles Front Desk

Duties and Responsibilities: - Manages the guest experience by ensuring the followings are provided: - Thoughtful and attentive service with relaxed efficiency

Supporting Management of Front Desk Team- Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals- Supervise and manage employees-

**Staff Supervision**:Supervise and coordinate the activities of housekeeping staff, including room attendants and support personnel.Schedule shifts and assign

**Security Operations**:Supervise security staff and coordinate their activities to maintain a safe environment.Conduct regular security patrols and monitor

**Job Number** 23202126**Job Category** Rooms & Guest Services Operations**Location** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang,

**Job Number** 23201835**Job Category** Housekeeping & Laundry**Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail

**Get To Know The Role**:- The primary responsibility of supporting the Management Team, provide support to the management team to ensure the team runs

JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if

Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.-

Responsible for the smooth operation of the hotel.- Ensure the Reception counter is always clean and tidy.- Responsible in overseeing and supervising the daily

1.0 Primary Duties1.1 Greets and bids farewell to guests and offer appropriate hospitality commentto guests in accordance with the Hotel standard

Job ResponsibilityTo promote the sale of services and products available.To reply to messages in all social media platform and WhatsApp enquiries.Interacting

Provide friendly and courteous reception, mail and information, cashiering, guest relations and business center service at the Front Desk. Attends to guest

To ensure that guest service such as check-in and check-out are done courteously, promptly and efficiently.- Rules and regulations, grooming codes and code of

**Job Number** 24092542**Job Category** Housekeeping & Laundry**Location** Palm Garden Hotel Putrajaya a Tribute Portfolio Hotel, IOI Resort City, Putrajaya,

Job ResponsibilityStaff Management: Supervising, training, and motivating housekeeping staff, including room attendants, laundry attendants, and cleaners. This

**Additional Information** Malaysian Only**Job Number** 24092472**Job Category** Housekeeping & Laundry**Location** Aloft Kuala Lumpur Sentral, No. 5 Jalan