Hotel Management Customer Petaling Jaya

**Job Number** 23126552**Job Category** Sales & Marketing**Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor,

**Job scope**- Supervise the attractions in ESCAPE that assigned by the Attractions Manager- Ensure that SOP and other safety guidelines are adhered to-

Provides warm greetings and exceptional customer service to all guests.- Demonstrates self-confidence, energy and enthusiasm.- Motivates and encourages

Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved

Handle check-in and check-out.- Ensure the ID or Passport of each arrival guest was scan into the system and transferred to Opera System.- Is responsible for

To manage all functions related to the cleanliness of the hotel's public and back-of-the house areas.- Ensures Housekeeping Attendants deliver the brand

To manage all functions related to the cleanliness of the hotel's guest rooms and floors.- Ensures Housekeeping Attendants deliver the brand promise and

**Job Number** 24030035**Job Category** Sales & Marketing**Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia VIEW ON

To provide a high standard customer service- To follow all SOP on delivering the standard quality of service- To be involved in cash handling- To assist in

**Job Number** 24067562**Job Category** Rooms & Guest Services Operations**Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor,

**Job Number** 24067821**Job Category** Food and Beverage & Culinary**Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia

**Job Number** 24030049**Job Category** Sales & Marketing**Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia VIEW ON

**JOB RESPONSIBILITIES**:- Handle incoming and outgoing call and walk in customers professionally.- To schedule therapist massage sequence and therapist

**Job Number** 23142910**Job Category** Sales & Marketing**Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor,

**Job Number** 23143661**Job Category** Sales & Marketing**Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor,

**Job Number** 23132848**Job Category** Housekeeping & Laundry**Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor,

**Responsibilities**:Job Number **2Job Category Rooms & Guest Services OperationsLocation Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor,

**Job Number** 23154926**Job Category** Food and Beverage & Culinary**Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor,

Job descriptions & requirements- Fluent in English language.- Able to work under minimum supervision.- Be consistently familiar with every type of

**SCOPE**: To assist the Outlet Manager in managing, directing and supervising the food and beverage outlet in term of administration and operations.