Hotel Manager Reception

Overview of duties- Promotes the Wyndham Grand brand philosophy through his or her exemplary attitude, behaviour, uniform and excellent communication skills.-

**JOB REQUIREMENTS**:- At least SPM qualification or its equivalent and well-versed with the hotel Security operation.- Minimum two years of working

**GENERAL JOB SCOPE**Reporting directly to the Front Office Manager, the Duty Manager is responsible for assisting Senior Management in the overall day to day

**KEY REQUIREMENTS: At least 02 years' working experience. Must have IDB systems knowledge base. Good Communication in oral and written for English and Bahasa

JOB SUMMARYWe are looking for a Front office manager to manage our reception area. You will act as the 'face' of our company and ensure visitors receive a

Job Responsibilities- Greets and ensures that all guests are assisted at all times in a friendly and helpful manner and attempts to learn and useguest's name

1. Assist the Department Duty Manager in all matters pertaining to the Front Office.2. Supervise the operational aspects of the department particularly in the

**Responsibilities**:- Handles all guest requests efficiently, friendly and with a smile at all times.- Checks guests into the Hotel in accordance with the

Guest Service AgentA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete

Overview of duties- Promotes the Wyndham Grand brand philosophy through his or her exemplary attitude, behaviour, uniform and excellent communication skills.-

1. To check the arrival file which require special requests like baby cot, extra bed,fruit basket etc.2. To register and assign rooms to guest according to

A Duty Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from

We are searching for a dependable Duty Manager to oversee the front desk operations of our business.Under the guidance of the Front Office Manager, the role

**DUTIES AND RESPONSIBILITIES**- Greets the VIP guests of the hotel. As directed by the Front office Manager, Performs special services for VIP Guest's.-

Supervises overall activities in the department especially during the absent of Head of Department- Supervises and delegates duties to supervisors and prepares

Management Representative.- To represent management in handling of room enquiries, compliments, complaints, etc.- Where all enquiries are handled immediately

Manage guest experience by ensuring the followings are provided;- _a) Thoughtful and attentive service with relaxed efficiency._- _b) Complete responsiveness

**Requirements**:- SPM or equivalent- Pleasant and good interpersonal personality- Good communication skills and customer-oriented- Able to work in shift and

Handles all guest requests efficiently, friendly and with a smile at all times. Checks guests into the Hotel in accordance with the procedures laid down in the