Information Technology Professional Call Centre

**We are SummitNext Technologies Sdn. Bhd., a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence.**- **Whatsapp

**Manager Digital Operation (SocMed & Live Chat) - Immediate Hiring****Working Location: Bangsar****Working Hour: 8.30 am - 5.30 pm****Working Days: Monday -

**Job Purpose**:Be part of the Billing Operations team in our Financial Shared Services Centre and ensure timely completion of customer invoice processing,

Responsibilities To be responsible for system administration in Hong Leong Bank, Hong Leong Assurance and Hong Leong Investment Bank To install and configure

Head of Customer Service (GEGM)Discover the GREAT in your career.As a LIFEpany, our customers are at the heart of all that we do.Being one of Asia's leading

**Job responsibilities**:- To manage a team of Resource Planning Analysts, Real-Time Analysts, Schedulers, Forecasters, and Business Performance Analysts,

Manager, Contact CentreDiscover the GREAT in your career.As a LIFEpany, our customers are at the heart of all that we do.Being one of Asia's leading insurer

Responsibilities: The essential duties and responsibilities for the incumbent are as per below Deliver world class customer service via telephone Provide a

Job Responsibilities:- Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system- Ensure effective

**Job Title: IT Assistant**We are currently seeking a dynamic and motivated IT Assistant to join our team. In this role, you will play a crucial part in

**Job Descriptions**- Assist and resolve customers' inquiries, complaints, feedbacks related to the company's product and services.**Requirements**:- SPM

Job Responsibilities:- Record and manage all issues in IT Service Management (ITSM).- Perform 1st level trouble-shooting on desktop and basic systems/network

**Overview**:The Service Advisors (SA) will provide customer service support to Client Customers'requests for information related to items including, but not

MAGIC Call Centre AgentA MAGIC Call Centre Agent is responsible for processing all incoming and outgoing calls accurately and courteously.**What will I be

**Job Descriptions**- Act as first contact person for technical issues inquiries.- Assist customers regarding any technical issues and provide excellent

**REQUIREMENTS**:**Must Have**:- **Know** to handle hot leads and develop them into clients of the company- **Effective Communication To** market promotions to

COMPANY PRESENTATIONFor 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and

**Requirements**- Good communication skills- Preferably contact centre working experience background- Having a good command of the **English, Mandarin &

Job Purpose:Be part of the Billing Operations team in our Financial Shared Services Centre and ensure timely completion of customer invoice processing,

**Responsibilities**- Ensuring adherence to schedules and raising alerts on time in case of deviations as per laid out guidelines.- Act as a first point of