Manage Operations day to day activities- Ensure KPI and deliverables are met- Ensure all escalated cases and priority issues are dealt with and resolved in a
**Requirements**- Must fluent in **Mandarin**:- **English fluency (Mandatory)**:- Minimum Diploma holder- **MUST **at least 3 years to 4 years' experience in
**Requirements**- **Must have** at least 2 years' experience in **Contact Centre**:- Previous auditing experience an added advantage- Must able to communicate
RESPONSIBILITIES:- Lead a team in dealing with customers either by telephone, electronically or face to face.- Manage operations and service efficiently.-
**Rentokil Initial**:Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries.We strive to protect
Job Description Summary:**Responsibilities**:Log and classify all calls and requests for assistance in the customer relationship management system.Filter and
Job Brief: The Operation teams cover the end-to-end operational process, from when the buyer searches for a product listed on the platform to when the buyer
WHY JOIN US?- We practise a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is
**Role**:Team Leader -(NonTechnical)**Timings**:Shifting Schedule (Permanent)**Industry**:BPO / ITES**Process**:Voice**Functional Area**:ITES / BPO /
Come and join our client's team now!What you can expect from them:- Our location is nearby shopping malls and housing area- Fun and exciting staff activities
**Responsibilities**:**Operations Management**:- Support Operations Manager to ensure business KPIs are met.- Ensure all relevant communications, KPIs record,
**Responsibilities**Operations Management- Support Operations Manager to ensure business KPIs are met.- Ensure all relevant communications, KPIs record, data
**Job Desciption****Responsibilities**- To manage daily operations of the team in terms of efficiency and performance of service level for alarm handling.- To
Responsibilities: - To ensure desired customer delight by providing satisfactory response to customer interaction. - Manage Customer Interactions through
**JOB DESCRIPTION****JOB TITLE****POSITION : Call Agent, Inbound Call Centre, Consumer Contact Centre****Grade **U8.C/U9.C/C9.C/G33**Location **Plaza Damansara
Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis,
Customer support to hospital- Handles medical inquiries- Handle inbound and outbound call (40% Internal Calls and 60% External Calls)- Set appointment with
**Position**:- Recruitment Specialist**Location**:- Subang Jaya**Working day**:- 5 Days a week**Salary**:- RM3500 - 4500**Job Brief**:- **The Operation teams
Role Responsibilities Job RoleTo manage and control collections activities associated with Unsecured portfolio in order to minimise net credit losses.Strategy