**Role**:Team Leader**Timings**:Rotational Shifts (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO / Customer
**Role**:Team Leader**Timings**:Flexible (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO / Customer
**Client Background**:One of Asia's leading life insurers and one of the region's largest asset management companies.**Industry**:Insurance/Financial
Role Responsibilities This is an individual contributor role with responsibility to contact and engage clients as per assigned client list. This is a pure
Overview: Teleperformance is the global leader in outstanding customer experience.We are the worldwide leader in Omnichannel customer experience. We've been
**About You**You will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service
Overview: Teleperformance is the global leader in outstanding customer experience.We are the worldwide leader in Omnichannel customer experience. We've been
Join the Access Family and see how we make software ideas become a reality! Our core value of 'Love work, Love life' has been central to our success and so
Location: Kuala Lumpur Department: Contact Centre Sales / OutboundSupervisor: Team Leader:The Sales Professional (SP) role is a key point of contact between
**About the Company**Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected
Position: Assistant Contact Centre Manager - Mandarin SpeakerLocation: Bayan Lepas, PenangSalary Range: 9,000 - 12,000Language: Mandarin
JOB RESPONSIBILITIESOperations Management1) Provide leadership support to the Team2) Ensure operational KPIs targets are met.3) Execute ad-hoc projects and
Overview Teleperformance is the global leader in outstanding customer experience.We are the worldwide leader in Omnichannel customer experience. We've been
Overview Teleperformance is the global leader in outstanding customer experience.We are the worldwide leader in Omnichannel customer experience. We've been
The Unified Communications Engineer will support the Unified Communications function within the wider End User and Network team. The primary goal of the role
Job Family: IT The Infrastructure Engineer will support the Infrastructure function globally by implementing and administering storage and datacentre
**Role**:Team Leader**Timings**:Rotational Shifts (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO / Customer
Manage Operations day to day activities- Ensure KPI and deliverables are met- Ensure all escalated cases and priority issues are dealt with and resolved in a
**Requirements**- Must fluent in **Mandarin**:- **English fluency (Mandatory)**:- Minimum Diploma holder- **MUST **at least 3 years to 4 years' experience in
**Requirements**- **Must have** at least 2 years' experience in **Contact Centre**:- Previous auditing experience an added advantage- Must able to communicate