**Requirements**- Must fluent in **Mandarin**:- **English fluency (Mandatory)**:- Minimum Diploma holder- **MUST **at least 3 years to 4 years' experience in
**Requirements**- **Must have** at least 2 years' experience in **Contact Centre**:- Previous auditing experience an added advantage- Must able to communicate
Job Description Summary:**Responsibilities**:Log and classify all calls and requests for assistance in the customer relationship management system.Filter and
?Job description?- Actively handle customer consultation work, handle front-line upgrade work orders, and keep records;- Analyze customer inquiries or
**Role**:Team Leader -(NonTechnical)**Timings**:Shifting Schedule (Permanent)**Industry**:BPO / ITES**Process**:Voice**Functional Area**:ITES / BPO /
Branch : Petaling Jaya**Benefits**:- Claim : dentist, medical check up, body check up, petrols- EPF, EIS & SOCSO AvailableWork Hour : 9.00am - 5.30pm Monday to
Come and join our client's team now!What you can expect from them:- Our location is nearby shopping malls and housing area- Fun and exciting staff activities
**Responsibilities**:**Operations Management**:- Support Operations Manager to ensure business KPIs are met.- Ensure all relevant communications, KPIs record,
Shangri-La Customer Engagement & Process Transformation, Kuala LumpurShangri-La's Customer Engagement and Process Transformation Center, or (CEPT-KL), plays an
**Responsibilities**Operations Management- Support Operations Manager to ensure business KPIs are met.- Ensure all relevant communications, KPIs record, data
**Job Desciption****Responsibilities**- To manage daily operations of the team in terms of efficiency and performance of service level for alarm handling.- To
Responsibilities: - To ensure desired customer delight by providing satisfactory response to customer interaction. - Manage Customer Interactions through
**JOB DESCRIPTION****JOB TITLE****POSITION : Call Agent, Inbound Call Centre, Consumer Contact Centre****Grade **U8.C/U9.C/C9.C/G33**Location **Plaza Damansara
**Position**:- Recruitment Specialist**Location**:- Subang Jaya**Working day**:- 5 Days a week**Salary**:- RM3500 - 4500**Job Brief**:- **The Operation teams
**Job description**:- Identify inquiries/issues/complaints raise by customers.- Log all incoming transaction in ticketing system for documentation / escalation
**JOB SCOPE**:- Resolving customer complaints and providing accurate information to improve customer's satisfaction- Working in a team to achieve KPI
Infrastructure Engineer - VMWare page is loaded Infrastructure Engineer - VMWare Apply locations Kuala Lumpur - MY time type Full time posted on Posted 9 Days
Vacancy: Infrastructure EngineerLocation: Kuala Lumpur, MalaysiaJob Family: ITThe Infrastructure Engineer will support the Infrastructure function globally by
**We are SummitNext Technologies Sdn. Bhd., a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence.**- **Whatsapp
Customer Support Specialist/Team Lead (Shift work / Inbound Calls / Immediate Hiring/ Attractive Package) #Work From Home#About usDecode Global is a top-tier