a. Providing IT-managed desktop support services including timely resolution of ITdesktop related incidents.b. Perform 1st level line IT support and
a. Providing IT-managed desktop support services including timely resolution of ITdesktop related incidents.b. Perform 1st level line IT support and
i. To receive and log all issues reported from end user with regards to Hospital Information System in the helpdesk system.iv. To escalate unresolved issues at
**Your Roles.**- Provide first level contact and resolve customer issues- Diagnose and resolve software issues- Escalate unresolved queries to the next level
**Our client**:- _**Founded over 27 years ago and are the world's largest Education Seminar company. Host and produce 500+ entrepreneurial events across 37
**Responsibilities**:- _Provide first-level technical support to end-users, ensuring timely resolution of issues. _- _Document all support interactions and
**QUALIFICATIONS**- **Diploma/Advanced Diploma (preferred)**ROLE PURPOSE**- Responsible for Troubleshooting and resolving hardware and software related to
**Responsibilities**:- Identify **customers' needs, clarify information, research every issue, and provide solutions and/or alternatives**.- Keep the
**Responsibilities**:- Actively troubleshoot to identify, assess, record, resolve and/or escalate incidents and service requests ensuring they are handled
Job Title: Customer Service ExecutiveWorking Hours: 11am - 8pmWorking Day: rotation of 5 working days per week (including weekends)Working Location: Bangsar
**Requirements**- Good communication skills- Preferably contact centre working experience background- Having a good command of the **English, Mandarin &
Inform customers about IT products and services.- Walk customers step-by-step through the problem-solving process.- Help with troubleshooting hardware and
**Position Summary**:1. Provide 24 hours, 7 days a week, operational support and monitoring of Progenet's Data Center and Cloud Services on shift rotation
Key Responsibilities: Provide first-line technical support to end-users via phone, email, chat, and remote. Troubleshoot and resolve basic hardware and
Overall RoleEnhance the employee experience by providing hospitable and warm customer serviceAssist Facilities Management in the delivery of soft servicesTo
**Position : IT Helpdesk (System Administrator), Fresh graduate welcome to apply****Basic Salary : RM 2,800 - RM 3,400 + Allowances****Location : PJ
**Job Overview: -****Job Responsibilities: -**- To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly
**Genting Malaysia Berhad**Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business,
**Job Purpose**2. To provide 1st level support and troubleshooting.3. To log problems onto HPSM.4. To submit daily, weekly and monthly helpdesk report to team
1) Develop and execute IT strategies that align with the organization's business objectives and goals. Identify opportunities to leverage technology for