**RESPONSIBILITIES**:- Receiving and managing complain (CMMS System) from user to person-in-charge- Answering phone call from users and staff.- Update customer
Job Responsibilities:- Record and manage all issues in IT Service Management (ITSM).- Perform 1st level trouble-shooting on desktop and basic systems/network
Main Job Tasks and Responsibilities:1. Provide first level contact and convey resolutions to customer issues in person, via phone or electronically.2. Diagnose
Professional IT Solution ProviderDiploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5
Roles and Responsibilitiesi. Able to handle all incident ticket update as ITIL standard.ii. General knowledge and familiarity SQL2008/2005iii. Basic
#BeMoreDo you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and
2. Performing remote troubleshooting through diagnostic techniques and relevant questions.3. Determining the best solution based on the issue and details
CompanyTelecontinent Sdn bhd- locationMalaysia : WP - Kuala Lumpur- 1, Jalan Kemajuan, Seksyen 13, 46200 Petaling Jaya, Selangor, Malaysia_- Get Direction-
**Job Summary**- Responsible to execute, monitor and ensure all users' tickets are received, recorded, 1st level troubleshooting and or channel to respective
JLL supports the Whole You, personally and professionally.Overall RoleEnhance the employee experience by providing hospitable and warm customer serviceAssist
1. Reporting to IT Manager2. Responsible for all Helpdesk tasks to provide level one supports upon helpdesk cases.3. Ensure maintains MIS hardware and software
VACANCY LOCATION: MalaysiaThe Customer Service Manager is the customer's contact point once the VYNCKE installation is in operation. Your goal is to maximize
Identify clients' requirements and ensure they are answered or routed to the appropriate support area.Provide operational support to clients by answering calls
Service Desk Analyst (Cantonese Speaking) This role owns the Incident management process and is responsible for resolving incidents according to service level
**Job description****QUALIFICATION**:- Bachelor degree in IT or related field from recognized university- 1-3 years of experience in technical support- Fresh
**Role Summary****Responsibilities**- Log and classify all calls and requests for assistance in the customer relationship management system.- Filter and call
**Purpose of the role**:To carry out pre and post C360 GO-LIVE tasks.**Working Relationships**:Internal:- Business Development Unit, Security, C360
**Responsibilities**:1. To explain with clients regarding company Product (lesen perniagaan digital).2. To answer simple questions regarding company Product
Desktop Technician will provide day to day local**Required Technical Skills**:- **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active
**Primary skills**:- To provide 1st level support and troubleshooting.- To ensure continuous improvement to the job function- To submit daily, weekly and