Anticipate guest needs Ensure that have a complete knowledge of the hotel, surrounding services, facilities, local attractive etc Assists guest with tours,
Rendering customer service by providing a clean and sanitary environment Maintain furnishing, fixtures, flooring and equipments accordingly to standard
Hotel General Manager is in charge of all daily hotel operations to guarantee that guests enjoy an outstanding experience. They are responsible for all hotel
List-ID: 101377032Today 15:45 **Job Description**: - PEGAWAI PEMULIHAN CREDIT / CREDIT RECOVERY OFFICER Join our team! We are a Debt Recoveries agency company,
Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data -
Respond and attend to guest repair requests. - Welcome and acknowledge all guests according to company standards, anticipate and address guests. - Understand
Customer Satisfaction (Guest Feedback, Social Media Review). Showing Initiative, Problem Solving, Staff Training, Team Leading. Manages and motivates the Front
he general manager is in charge of all daily hotel operations to guarantee that guests enjoy an outstanding experience. They are responsible for all hotel
**Responsibilities**: - Prepare and serve hot and cold drinks such as coffee, tea, artisan, and specialty beverages according to recipe and presentation
The student will gain practical knowledge and experience in all scope. Will be all rounder in hotel, housekeeping, event operations, marketing, administrative.
Overseeing personnel, including receptionists, kitchen staff, and office employees. - Monitoring employee performance and conducting regular evaluations to
a. Supervise the information technology needs and systems administrator b. Implement database and network administration c. Install and upgrade software d.
This position is accountable for generating budgeted room nights and revenue on an established account base through personal selling and through the
To ensure standards are met, and overseeing maintenance, repairs, replacement and purchases of all items The Majestic Hotel Kuala Lumpur includes the original
**Internal Customers & External Customers**: - To maintain a standard of performance, consistent quality of workmanship and always giving total service to
To maintain a standard of performance, consistent quality of workmanship and always giving total service to internal and external customer, and respond to
To greet, welcome and farewell all guests of the hotel, assist with any inquiries or requests that may have so that hotel guests experience a standard of
To ensure courteous and efficient service are provided at all times. To ensure all cutleries, chinaware, glassware etc are sufficient and kept at an
Monitors associates to ensure performance expectations are met Provides feedback to associates based on observation of service behaviors Assists in supervising
**Requirements**: - Avid social media geek: Facebook, Blog, Instagram, Twitter, Youtube, Wechat, Line etc - Fluent in English and or Mandarin/ Cantonese -