**Duties/Responsibilities**: - Managing large amounts of inbound and outbound calls in a timely manner. - Management and resolve customer complaints. -
**Technical skills (Required - Mandatory)** - Strong knowledge and installation experience on Genesys Platform 9.x CIM and components related to Voice and
**Responsibilities**: - Work with customer care team to ensure proper customer service is being delivered. - Greet customer and merchant warmly and ascertain
Requisition ID167164- Posted26/10/2023-Malaysia-Customer Engagement & Process Transformation Centre – Kuala Lumpur-Operational Performance-Permanent
Job Description: Lead and act as the primary contact of the overall knowledge management, training, QA, chatbot management Establish, maintain, refine and
Job Description: Lead the Customer Service Operations Team which includes both in-house and BPO management - In-house management: Lead sub-functions include
About Klook Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of
What we're looking for:A seasoned individual to oversee real time workforce resources, in ensuring operational metrics are kept in check and workforce are
The Supervisor is responsible for the daily supervision and management of a team of associates. His /Her primary role is to coach, support mentor, and develop
**Responsibilities**: End-to-end (call & ticket) service quality assessment & calibration for SD and Desktop - Extract calls recording and tickets - Perform
**Responsibilities**: Job Number **9 Job Category Rooms & Guest Services Operations Location Le Méridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur,
**Nature of Business**:Established online shopping platform in Malaysia **Location**: Kuala Lumpur **Working Days**: 5 working days & 9 hours included break
**This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive
**About Us**: At Webhelp, the human touch is everywhere. We are a fun-loving community who thrive on making a difference on behalf of the world's most exciting
**Duties/Responsibilities**: - Managing large amounts of inbound and outbound calls in a timely manner. - Management and resolve customer complaints. -
Job Description Why Join Us? A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed
Attended inbound calls from customers - Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all
About Klook Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of
What we're looking for:A seasoned individual to oversee real time workforce resources, in ensuring operational metrics are kept in check and workforce are
We are in search of a strategic Community Customer Service Team Lead - Operations, MY Marketplace to join our dynamic team at Shopee in Kuala Lumpur. Growing