Planning Associate Cyberjaya

**Client : CELCOM****Work Place : PETALING JAYA**- 2-3 years experience in GMT planning or related roles- Strong analytical and problem-solving skills.-

**Associate, Policy Owner Services (AUS) - 1 year contract **_(Renewable/ Convertible depends on performance)_- Mon - Fri (1 day WFH per week) ; 5.30am-2.30pm

Act as the first line of support, responsible for communicating with users to understand, log, categorize and prioritize Incidents & Service Requests (SR)

**Gratitude Inc.** is a leading professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's

Salary: MYR 9k-13k2 Vacancies (1 for Cyberjaya and 1 for Bukit Jalil Location)**Ability to read and write Chinese, as our HQ is based in Beijing.**Job Title:

**Roles and Responsibilities**:- Handle phone calls with customer queries and provide resolution to end users- Escalate priority issues per Client

Our client is a well-known MNC which offers attractive benefits as below:- Fixed monthly Transportation Allowance- Shift Allowance will be given to support

**Job Level: GCB 2 / 3**:- **Location: Cyberjaya**:- **Employment: Permanent**:- **Salary: RM 6,500 (Exact Amount)**:- **Transportation: RM 450**:- **Benefits:

**Duties & Responsibilities**:- Open and maintain customer accounts by recording account information.- Resolve product or service problems by clarifying the

Regional SSC company- Training provided- Insurance, medical, optical coverage**Responsibilities**:- Processing of incoming requests for service in a timely and

**Responsibilities**:- Customer service by telephone, mail and chat.- Creation, management and tracking of customer service tickets.- Keep the ticket tray

Job Description:- To provide timely support to merchants as well as consumers if required- To manage and build good working relationship with merchants.- To

Regional SSC company- Training provided- Insurance, medical, optical coverage**Responsibilities**:- Processing of incoming requests for service in a timely and

**Highlight**- Process Data capturing / document checking and ad-hoc admin tasks for company's Hong Kong claims as per stipulated requirements and

Responsibilities and Accountabilities:- **Voice Call Handling**:excellent knowledge of handing voice calls.- **Infrastructure Monitoring**: Good understanding

**Job Summary / Overview.**To offer through a positive and professional attitude, a means of attention to the several issues faced in his/her daily work,

Responsibilities and Accountability:- Accountable for maintaining a high level of professionalism with clients, & working to establish a positive relationship

Accounts Payable:- Review all invoices processed by preparer in Ariba/SAP from 3-way matching (verifying purchase orders, good received and invoice) to

Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all customers. This vital

Job Responsibilities:- **Responsible for providing after-sales support to policy-related administrative processes**:- Processing of incoming requests for