Professional Specialist Bayan Lepas

**Role**:Customer Success Specialist**Timings**:Rotational Shifts (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO /

Job Description:- Proven experience in customer-facing roles (phone, chat, in person).- Passionate about delivering exceptional customer experiences.-

**Overview**The Customer Success Specialist (CSS) will provide the best customer experience by understanding and fully grasping requests, inquiries and

**Responsibilities**:- Support permanent, contract & outsourcing employment.- Take ownership to communicate with clients (local and/or overseas) assigned /

**Responsibilities and Accountabilities**:- Support customers to place online orders with the client.- Processing payments and confidential client information

**Overview of CSS Role**:- CSS represents the brand, the culture, and the values of the client- Your attitude and how you behave will determine how our client

**Qualifications**- 3 years working experience in the related field.- Familiar with freight forwarding industry.- Proficient in both English and local

Establishing new accounts by identifying potential customers; planning and organizing sales call schedules- Identifying current and potential customer

**Retail Sales Specialist Profile****Key Required Competencies**:Communication : written, verbal and cross group collaboration of skillsCustomer centricTeam

Job Description:- Handle customer's concerns related to social media advertisements in a positive and professional manner.- Identify and escalate priority

**Job Details**- Company: Teleperformance Malaysia- Language Requirement : English- TP Code: ID-CSS-EN-Penang- Location: GBS Bayan Lepas, Penang- Shift : 5

Job Description:- Proven experience in customer-facing roles (phone, chat, in person).- Passionate about delivering exceptional customer experiences.-

Purpose As a Customer Success Specialist, your goal is to make our customer happy and productive, to work collaboratively with sales, product, engineering, to

**Role**:Customer Service Executive**Timings**:Rotational Shifts (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO /

**Responsibilities**:- Processing payments and confidential client information in a manner that is precise and safeguards the customer's personal and financial

Responsibilities:- Compose thoughtful, personalized responses for a variety of customer request- Triage incoming requests and spot trends in customer issues to

Responsibilities- Proven experience in customer facing roles (phone, chat, in person).- Passionate about delivering exceptional customer experiences.-

**Overview**The Customer Success Specialist (CSS) will provide the best customer experience by understanding and fully grasping requests, inquiries and

Job responsibilities:- Provide L1 support to our client on a 24/7 rotation basis.- Web Application troubleshooting and resolving technical issues in a timely

Support customers to place online orders with the client.- Pro-actively support customers to mitigate the risk of damage to the client's brand and customer