**BAT is evolving at pace - truly like no other organisation.****To achieve the ambition, we have set for ourselves, we are looking for colleagues who are
Job ResponsibilityEffective listener with the ability to monitor large volume of calls, chat & emails on a daily basis ensuring service & accuracyDrive action
**Employer Background**An international financial technology firm in Asia that create innovative products and provide end to end IT solutions to clients across
**About You**You will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service
**About You**You will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service
(RN) Our client is a regional holding company and parent to a suite of fintech subsidiaries and affiliates providing comprehensive fintech solutions and
The Role Responsibilities Job Role To manage and control collections activities associated with Unsecured portfolio in order to minimise net credit losses.
**About the job COO/ Chief Operating Officer**:**Position: Chief Operating Officer****Salary Up To RM25000****Location: Kuala Lumpur**Chief Operating Officer
Role Responsibilities Job RoleTo manage and control collections activities associated with Unsecured portfolio in order to minimise net credit losses.Strategy
**About You**You will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service
**Operations Management**- Proactively solves problems and provides timely resolution to ensure mÃnimal impact to customer and employee satisfaction.-
**About You**You will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service
**Position: Chief Operating Officer****Salary Up To RM18000****Location: Kuala Lumpur**Chief Operating Officer (COO) to lead all commercial and operational
**Requirements**- **Must have** at least 2 years' experience in **Contact Centre**:- Previous auditing experience an added advantage- Must able to communicate
RESPONSIBILITIES:- Lead a team in dealing with customers either by telephone, electronically or face to face.- Manage operations and service efficiently.-
WHY JOIN US?- We practise a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is
Responsibilities: - To ensure desired customer delight by providing satisfactory response to customer interaction. - Manage Customer Interactions through
Customer support to hospital- Handles medical inquiries- Handle inbound and outbound call (40% Internal Calls and 60% External Calls)- Set appointment with
**Job description**:- Identify inquiries/issues/complaints raise by customers.- Log all incoming transaction in ticketing system for documentation / escalation
Administer and organise all types of projects; and come up with comprehensive action plans, including resources, time frames and budgets for projects.- Perform