Service Call Center Representative Selangor

Call Center Representative Job Duties and Responsibilities: - Receive inbound calls and place outbound calls. - Handle all customer enquiries and service and

Business Unit - Ownership Solutions Reports To - Contact Center & Experience Manager, Malaysia & Singapore Location - Shah Alam, Selangor, Malaysia Your Role

Manage large amounts of inbound calls in a timely manner - Follow communication "scripts" when handling different topics - Identify customers' needs, clarify

About Us Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the

(RN) Our client is 1 of the biggest telco in Malaysia. WHY join us? 1. Basic Salary + Allowances + Commissions (up to RM5000) 2. All benefits covered 3. Good

**Job Responsibility**: - Conduct booking pre-checks for standard bookings such as Dangerous & Hazardous goods, Refrigerated shipments, Garment on hangers, Out

**Responsibilities**: - Support a positive customer experience by actively understanding customer needs and championing a consistently high level of customer

**What You'll Be Doing ?** - Establish a good relationship with customers and provide excellent customer service. - To represent the company in a positive and

**Job Highlights** - Basic + Attendance Allowance (up to RM300.00 per month based on attendance performance) + OT(when applicable)! - Friendly colleagues to

**Job Responsibility**: - Conduct booking pre-checks for standard bookings such as Dangerous & Hazardous goods, Refrigerated shipments, Garment on hangers, Out

**Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner. - Follow communication 'scripts' when handling different

**JOB FUNCTION OVERVIEW** **RESPONSIBILITIES** - Use procedures, policy manuals, and other reference materials available via the knowledge management tool to

**Responsibility** - Handle inbound calls and outbound calls if required - Maintain accurate records and document all customer service interactions and

Company Overview - Handling incoming calls and inquiries from customers with demonstration of excellent customer service skills to meet and exceed customers'

**Responsibilities** - Identify and assess customers' needs to achieve satisfaction - Provide accurate, valid and complete information by using the right

We are looking for a customer-oriented representative to act as a liaison, provide product/services information and resolve any emerging problems that our

Job summary Customer Care Representative position Assist customers with inquiries and requests Provide training and resources for customer support Job

**Job Highlights** - Basic + KPI Allowance (based on performance) + OT! - Friendly colleagues to work with. - Company is expanding fast and stable. **Job

We are looking for a customer-oriented representative to act as a liaison, provide product/services information and resolve any emerging problems that our

**Job Overview** Traveling is increasing rapidly, here is your chance to apply. On Call International is a leading provider of travel risk management and