Technical Support Specialist (Junior) Selangor - Kelana Jaya **Responsibilities**: Position Summary The Technical Support Specialist will be part of a team
Answer inbound calls in a timely and friendly manner Reply to queries sent through bank's Contact Us inquiry form Reach out to customers for
We are seeking an energetic Customer Success Specialist - Banking Industry (Mandarin Speaker) to join our experienced team at MindPec Solutions in Petaling
**About Us** We are one of the largest banking groups whose core businesses are retail banking, wholesale banking, Islamic banking, and life and general
Position : Customer Success Specialist Working Hour : 9AM - 6PM (Mon - Fri) Market Support : Singapore, Mandarin & English Channel Support : Voice Working
**Job Summary/Overview**: The applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities.
Job description - Represents the brand, the culture, and values of our clients - Maintain a positive, empathetic, and professional attitude toward customers at
*Resolve IT support requests from employees and outlets. *Gather and analyze data to diagnose problems with computer systems. *Change configurations, settings,
**CSS's Specific Responsibilities and Accountabilities** - CSS represents the brand, the culture, and values of our clients - How you convey will be how our
**About the Company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected
**Customer Success Specialist** **Client: Banking** **Job Summary / Overview**: The applicant is expected to behave as an extension of the brand and take care
**Responsibilities**: - Collaborate with various departments and stakeholders to understand the purpose, requirements and budgetary guidelines of company work
Handle and assist walk in customers. - Handle customer complaints and enquiries. - Ensure documents or packages accepted from customers are according to SOP
**Location**: Kelana Jaya **Salary**: up to RM 6,000 (Basic) **Allowance**: RM 300 (fix) **Operation hours**: Mon - Fri, 8 am - 6 pm ( 9 hours per day) **Job
Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives.
Technical Support Specialist (Junior) Selangor - Kelana Jaya **Responsibilities**: Position Summary The Technical Support Specialist will be part of a team
Answer inbound calls in a timely and friendly manner Reply to queries sent through bank's Contact Us inquiry form Reach out to customers for
**About Us** We are one of the largest banking groups whose core businesses are retail banking, wholesale banking, Islamic banking, and life and general
Position : Customer Success Specialist Working Hour : 9AM - 6PM (Mon - Fri) Market Support : Singapore, Mandarin & English Channel Support : Voice Working
**Job Summary/Overview**: The applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities.