Provide first-level technical support using documented procedures and available tools.- Escalate issues in time to resolve customer issues quickly and to their
**Position**:Customer Support - Network Inbound**Intake**:January 2024**Industry**: Telecommunication**Employment Type**: 6-Months Contract (Renewable based on
**Position: Customer Care Consultant****Location: Subang Hi-Tech, Shah Alam, Selangor****Working Hours/Days: Rotating shift (Earliest shift STARTS at 6.30 am,
**Duties**:- Analyzes, troubleshoots, and resolves network alerts.- Follows knowledge articles to provide support for these systems.- Works successfully with
**Grow with us**:**About this opportunity**:- Managing NOC 24X7 environment & act as a mentor to the shift resources. Role is to handle the day to day
_**Main Job Tasks and Responsibilities**:_- Provide timely and accurate technical support, troubleshooting, and problem resolution for hardware, software,
**Job Overview**:As a Telecommunication Technician, you will play a crucial role in installing, maintaining, and troubleshooting various telecommunications
Role Description:- You will be responsible for Network complaint ticket handling.- You will be responsible for analyzing customer's problem & proposing
Background of our companyFixMaster IT is one of the leading & Microsoft Authorized Refurbishes in Malaysia whotakes parts for licensing Windows and other
_**Main Job Tasks and Responsibilities**:_- Provide timely and accurate technical support, troubleshooting, and problem resolution for hardware, software,
**Position**:Call Centre Representative (Inbound)**Location**:Subang Hi-Tech,Shah Alam, Selangor**Working Hours / Days**:Rotating shift (**Earliest shift
Requirements: 1. Applicants with SPM level qualification and above 2. Applicants have fluent proficiency in simplified Mandarin and English (read, speak, type)
**Position**:Retail Advisor**Industry**:Telecommunication**Employment Type**:3 + 3 Months Contract **(*_**renewable based on performance**_*)****Working
Responsibilities: To coordinate among client, project team members, contractors, sub-contractor & workers to ensure smooth execution of projects. Prepare
We are looking for a resilient Customer Service Executive to join our experienced team at TIME's group in Shah Alam. Growing your career as a Full Time
Experience in the customer service field Proven track record of analytical skills Hands-on experience in quality assurance Great people skills and ability to
Key Responsibilities: Engage and close orders from leads or existing users of SmartMES. Regular servicing of existing customers. Establishes new accounts by
**Responsibilities;**- To perform troubleshooting on network equipment as well as customer premise equipment- Conduct maintenance of electrical systems-
**Position**:Customer Support Executive**Intake**:April 2024**Industry**: Telecommunication**Employment Type**: 6 to 12 Months Contract (_**Renewable based on
**Position**:Outbound Contact Centre Consultant**Intake**:April 2024**Industry**: Telecommunication**Employment Type**: 6 to 12 Months Contract (_**Renewable