CompanyMalaysian Communications & Multimedia Commission- locationMalaysia : Selangor- Cyberjaya_- Get Direction- Deadline25 Mar 2024, 10:22 PMJob ScopeJob
**Job description**To manage the human and physical assets of his assigned area of responsibilities within the framework of the established philosophy,
Act as the first line of support, responsible for communicating with users to understand, log, categorize and prioritize Incidents & Service Requests (SR)
**Key responsibilities but not limited to:- **- Work independently with mínimal supervision to provide end-user support services.- Actively participates and
**Service Desk Analyst - G5 (Cyberjaya) Immediate Hiring Position** **About the Job** - Immediate Hiring Position (Soonest in July 2023) - **Work Location**:
Job descriptions: - First point of contact to respond to issues and queries from Business Users and to provide solutions based on existing catalog/ knowledge
**Job description** To manage the human and physical assets of his assigned area of responsibilities within the framework of the established philosophy,
Act as the first line of support, responsible for communicating with users to understand, log, categorize and prioritize Incidents & Service Requests (SR)
**Key responsibilities but not limited to: - ** - Work independently with mínimal supervision to provide end-user support services. - Actively participates
SOC Analyst - Monitoring alarm from SIEM - To perform triage from Alarm receive - To monitor and analyse event log received from multiple security devices eg
**Service Desk Analyst - G5 (Cyberjaya) Immediate Hiring Position** **About the Job** - Immediate Hiring Position (Soonest in July 2023) - **Work Location**:
Job descriptions: - First point of contact to respond to issues and queries from Business Users and to provide solutions based on existing catalog/ knowledge
**Descriptions**: - Responsible to execute, monitor and ensure all users' tickets are received, recorded, 1st level troubleshooting and or channel to
**Job description** To manage the human and physical assets of his assigned area of responsibilities within the framework of the established philosophy,
Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes: 1) Monitor customer infrastructure using
SOC Analyst - Monitoring alarm from SIEM - To perform triage from Alarm receive - To monitor and analyse event log received from multiple security devices eg
**Service Desk Analyst - G5 (Cyberjaya) Immediate Hiring Position** **About the Job** - Immediate Hiring Position (Soonest in July 2023) - **Work Location**:
Job descriptions: - First point of contact to respond to issues and queries from Business Users and to provide solutions based on existing catalog/ knowledge
**Descriptions**: - Responsible to execute, monitor and ensure all users' tickets are received, recorded, 1st level troubleshooting and or channel to
**Job description** To manage the human and physical assets of his assigned area of responsibilities within the framework of the established philosophy,