Transport Customer Agent Selangor

1. Responsible to ensure that all elements of the distribution process are coordinated to meet customer requirement in a timely delivery and high quality, by

Provide first-level technical support using documented procedures and available tools.- Escalate issues in time to resolve customer issues quickly and to their

**Job Highlights**:- International BPO company- Opportunities for career growth in a multinational setting- One-month training program offered- Conveniently

**Madinah Group (MG) **is a Premier Agency Leadership Corporation(PALC) affiliate of Prudential Assurance (M) Berhad and Prudential BSN Takaful Berhad. MG

**Job Overview**We're looking for a Freight Forwarding Agent to handle shipments efficiently, ensuring top-quality service for our clients. This role demands a

1. Responsible to ensure that all elements of the distribution process are coordinated to meet customer requirement in a timely delivery and high quality, by

**Responsibilities**:- Identify business opportunities by identifying prospects customers and evaluating their position in the industry.- Sell freight and

**Roles and Responsibilities**:- Handling day-to-day matters and providing efficient support for Sales Team & Sub Agent in the sales department for office

**Job description**- Perform all check-in and check-out tasks- Manage online and phone reservations- Inform customers about payment methods- Register guests

Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil

**Position**:Customer Support Agent**Employment Type**:5 Months Contract (**Maternity replacement**)**Salary**: Range of RM 1,500 to RM 1,800 (**Basic**) + RM

Must have good communication and interpersonal skills- Able to approach and interact with potential customer (face to face)- Able to speak well in English &

**RESPONSIBILITIES**:**1. EXPORT SHIPMENT**a) Manage all export shipments of boilers cargoes from BM to final destination.b) Checking & monitoring all export

**Requirements**:- Required language(s): English, Bahasa Malaysia.- At least 1-2 years of related working experience.- Must possess a valid driving license,

**Job description**- Perform all check-in and check-out tasks- Manage online and phone reservations- Inform customers about payment methods- Register guests

**Requirements**:- Required language(s): English and Bahasa.- At least 2 years of related working experience.- Must possess a valid driving license, own

**Job description**- Perform all check-in and check-out tasks- Manage online and phone reservations- Inform customers about payment methods- Register guests

Lead a team of Customer Services agent (Front-Offices, Back-Offices, Billing Auditors...)- Ensure the targets (performance, quality, cost) are reached by the

Madinah Group (MG) stands proudly as a premier company, tightly affiliated with the esteemed Premier Agency Leadership Corporation (PALC), Prudential Assurance

Import & Export Shipment documentations.- Incharge of processing shipping document (BL, Packing List and etc) for customers- Update and register outwards