**Responsibilities**:- He/she is under the general direction of the Front Office Manager.- Oversees and directs all aspects of the day-to-day public area
Report directly to the Front Office Manager and concurrently responsible to the General Manager on all matters of importance affecting guest services and
1.1 Greets and bids farewell to guests and offer appropriate hospitality comment to guests in accordance with the Hotel standard phrases/greetings. 1.2 Smile
a) Financial Responsibilities : - Able to control cost on usage of chemicals, guest amenities, water and electrical consumption - Maintain control on daily
Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register
Perform all check-in and check-out tasks- Manage online and phone reservations- Inform customers about payment methods and verify their credit card data-
**Responsibilities**:- Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front
Monitoring and supervise the day-to-day operations of front desks and reception areas- Assists in greeting and checking-in VIP and Long Stay guests.-
**Responsibilities**- To manage and control activities in guest engagement and guest relations that meets or exceeds the expectations of guests and desired
**Employee Specifications & Qualifications**- At least a SPM qualification, a Diploma/Degree in hotel management is an added advantage.- Experience with hotel
Responsibilities- To manage and ensure effective Front Office operations on administration, staff matters and operational activities daily.- Assign rooms for
**Job description**- Perform all check-in and check-out tasks- Manage online and phone reservations- Inform customers about payment methods- Register guests
Responsibilities - Welcome guests during check-in and giving a fond farewell to guest while check-out - Providing excellent customer service as per hotel
Assist the Assistant Housekeeper on a daily operation of Room section.- To prepare room assignment and schedule for Room Attendants.- Monitor the daily room
1. Able to handle requests and complaints from the guests when the absence of Department Head.2. Handle matters related to proper billings and investigate on
To supervise operations in Front Office to consistently and profitably deliver a high quality guest experience in accordance with established standard_- **Main
**JOB SUMMARY**l To perform or supervise various tasks,pertaining to all functions held in-house a well as outside catering functions while following policies
Job Responsibility Allocate daily tasks to Reservations staff . Review reservation booked daily. Review arrival report daily. Responsible for preparation of
**JOB SUMMARY**l To perform or supervise various tasks,pertaining to all functions held in-house a well as outside catering functions while following policies
To handle inbound booking from guests, providing guests with answers to their technical issues, general and product enquiries as well as giving billing