Agent Quality Assurance Kuala Lumpur

**Job Number** 23209580**Job Category** Rooms & Guest Services Operations**Location** JW Marriott Hotel Kuala Lumpur, 183 Jalan Bukit Bintang, Kuala Lumpur,

**Job Number** 24049277**Job Category** Rooms & Guest Services Operations**Location** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur,

**Job Number** 24049280**Job Category** Rooms & Guest Services Operations**Location** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur,

**Additional Information** (Malaysian Only)**Job Number** 24029889**Job Category** Rooms & Guest Services Operations**Location** Element Kuala Lumpur, Ilham

**About Kerry**:- Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with

**Requirements**- **Must have** at least 2 years' experience in **Contact Centre**:- Previous auditing experience an added advantage- **Mandarin Speaker** are

**Requirements**- Experience in the customer service space- Proven track record of analytical skills- Hands-on experience in quality assurance- Great people

**Job Number** 23160543**Job Category** Rooms & Guest Services Operations**Location** Four Points by Sheraton Kuala Lumpur Chinatown, No 2, Jalan Balai Polis,

**Requirements**- Proficient in MS Office- Able to communicate well with top management and subordinates.- Proficient in Mandarin, English and Malay.- Working

**Additional Information** (Malaysian Only)**Job Number** 23193864**Job Category** Reservations**Location** Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai,

Oversee Subsidiary Company and accounting activities in accordance with the Company and Group policies and procedures for the issuance of financial statements

Job ResponsibilityMonitor large volume of inbound calls, livechats & emails on a daily basisProvided regular updates to team leaders, managers and Clients on

**Additional Information** (Malaysian Only)**Job Number** 23142966**Job Category** Rooms & Guest Services Operations**Location** Element Kuala Lumpur, Ilham

**Responsibilities**:- Summary Monitor outbound call to assess associates' demeanor, technical accuracy, customer service performance, and conformity to

**Responsibilities**:SummaryMonitor outbound call to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company

Job Description***Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment activate/reissue room

Job Description***Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of

Job DescriptionWhere timeless classics are woven with modern details. Where business meets pleasure. Where even when you're global, you can experience the

Job Description: - Develop comprehensive policies, procedures, and standards for the entire logistics process, end-to-end coverage to ensure the accuracy,

**POSITION**: BUSINESS DEVELOPMENT ASSISTANTReports to the Business Development Executive and undertakes the following responsibilities:1. SALES OF SOFTWARE